Popular Articles

151. Why is my ringtone different in Minutes mode than Data mode?

     Last Updated: 10/29/2021 in MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting MultiLine
     When using Minutes mode for incoming calls, the ringtone is based on your Phone settings. When using Data mode for incoming calls, the ringtone is based on your MultiLine settings. 

152. If I set a Business Hours schedule on my mobile, does it apply to MultiLine Desktop?

     Last Updated: 11/02/2021 in MultiLine Troubleshooting and FAQ FAQ MultiLine Desktop FAQ
     Yes, if you set Business Hours, calls outside business hours will go to your voicemail and MultiLine Desktop will not notify you of the calls.

153. Are picture messages I send and receive in MultiLine stored in my camera roll or anywhere on my personal device?

     Last Updated: 02/03/2023 in MultiLine Troubleshooting and FAQ FAQ Messages FAQ
     No. We understand our customers need the separation of business and personal, so photos or multimedia sent and received  won't save to your personal camera roll or any folder on your personal device.

154. What is Movius for BlackBerry?

     Last Updated: 11/14/2023 in MultiLine Troubleshooting and FAQ FAQ Movius for BlackBerry FAQ
     Read on to learn the Movius for BlackBerry's unique integration features.  Overview Movius for BlackBerry is a MultiLine mobile app that specially integrates with BlackBerry UEM. Before you start  To learn how to activate and set up your app, r...

155. Why do I sometimes see "You're using this app outside the Workspace" when I place a call?

     Last Updated: 11/02/2021 in MultiLine Troubleshooting and FAQ FAQ MultiLine for Intune FAQ
     When you place a minutes call using MultiLine for Intune, the application routes the call through the dialer of your personal phone. When this happens you may also see a relationship number dialed instead, but rest assured that your call is being pl...

156. Can't email Support

     Last Updated: 06/15/2022 in MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting MultiLine for Intune
     What to do when you cannot email support

157. Why are Inbound Minutes voicemails going to native iphone when using Live Voicemail?

     Last Updated: 02/15/2024 in MultiLine Troubleshooting and FAQ FAQ Voicemail FAQ
     Apple recently introduced the Live Voicemail feature to iOS 17 users, which displays real-time transcription of voicemails. Users have the option to answer the call while the Live Voicemail is being left.  If this feature is turned on and Minutes...

158. Set allowed applications

     Last Updated: 07/21/2023 in MultiLine Admin: Management Portal Guides and Videos Manage Feature Settings
     How to set the allowed applications for your organization.

159. Activate Movius for BlackBerry - iOS

     Last Updated: 11/14/2023 in MultiLine User Guides and Videos Movius for BlackBerry Activate Movius for BlackBerry
     Activate MultiLine

160. Will I see missed calls when my Business Hours are set?

     Last Updated: 02/03/2023 in MultiLine Troubleshooting and FAQ FAQ Calls FAQ
     The Business Hours schedule offers sliders to set the hours you're available on your MultiLine number. Any incoming calls that are received outside those set hours will automatically be forwarded to your MultiLine voicemail and the messages will app...

• ← Back
• Viewing 151 - 160 of 669
• More →