Popular Articles

  1. Why aren't my clients seeing my MultiLine number as my caller ID?

    Please check that you have enabled caller ID in Multiline application in  Settings > Call Settings > Show my caller ID .
  2. Why does MultiLine request access to Contacts?

    MultiLine applications are specially designed to protect user privacy.  The Contacts permission is only required for the following reasons: Proper display of Caller ID information,  Enabling one-time import of contacts into MultiLine Contacts, ...
  3. Troubleshooting MultiLine for Intune

  4. Version 3.01 | All Apps Release Notes

    Movius MultiLine App v. 3.01 Release Notes Read on to learn what’s new with MultiLine Apps and the Management Portal . Happy Holidays and a Happy New Year from Movius! App Update Schedule Updated apps become available in the App and Play Store...
  5. Someone accidentally rejected the opt-in request I sent. What do we do?

    SMS and WhatsApp Opt-In flows are automatic messages designed to meet regulations that require consumers to have the option of accepting or rejecting communications from business. MultiLine allows your organization to configure these Opt-In messages...
  6. Add MultiLine Messaging App to Teams

    Read on to learn how to add the MultiLine Messaging App to Teams Overview To use the MultiLine Messaging app, you must first add the MultiLine Messaging App to Teams.  How to add MultiLine Messaging App to Teams You need to add the MultiLine Mes...
  7. Managing email domain restrictions for MultiLine invitations

    How to restrict the email domains that can receive MultiLine invitations.
  8. Can a call switch from using WiFi to minutes during an ongoing call?

    You can use Call Settings to be flexible about using Wi-Fi or Minutes when placing or receiving calls. Calls will handover from WiFi to LTE and vice versa seamlessly. However, it isn't possible for an ongoing call to switch from WiFi to Minutes.  M...
  9. MultiLine Messaging | 2023.27.10 | Release Notes

    Read on to learn what’s new with MultiLine Messaging for Microsoft Teams.  MultiLine Messaging  Release Notes Deployment Date: October 27 , 2023 What's New? Dark Mode Update  -  enhancing the visual experience while using MultiLine Mess...
  10. When clicking a number to dial from BlackBerry Work, why does Movius switch to Blackberry Work and then again back to Movius?

    Movius for BlackBerry is integrated with BlackBerry Dynamics authentication methods and policies.  When Movius for BlackBerry is launched, if the BlackBerry Dynamics authentication policy is set to delegate, the BlackBerry Dynamics framework automa...