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Zoom Phone on Movius VirtualLine- Onboarding Guide: User Control based Deployment
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MultiLine User Guides and Videos
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Activation
Activate MultiLine
iOS
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iOS | Data Only
Android | Data Only
Activate MultiLine for Intune
iOS
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iOS | Data Only
Android | Data Only
Activate Movius for BlackBerry
iOS
Android
iOS
Calling
About Calling
Calls - MultiLine iOS
Calling from Keypad
MultiLine/MultiLine for Intune
Calling from Recents
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Movius for BlackBerry
Calling from Messages
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Movius for BlackBerry
Calling from Contacts
MultiLine/MultiLine for Intune
Movius for BlackBerry
Calling with Click-to-Dial numbers and conference codes
Click-to-Dial numbers and conference codes
Calling international numbers
MultiLine/MultiLine for Intune
Movius for BlackBerry
Calling short codes
Number handling of short codes
Using Caller ID
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Movius for BlackBerry
Adding additional participants to a call
3-Party and Conference Calling
Transfering a call
Blocking calls
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Call Icons
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MultiLine for Intune
Movius for BlackBerry
SMS and MMS Messaging
About MultiLine Messaging
About MultiLine Messages - iOS
Send SMS Messages
MultiLine/MultiLine for Intune
Movius for BlackBerry
Send SMS Group Messages (US and Canada Only)
MultiLine/MultiLine for Intune
Send Picture Messages (US and Canada Only)
MultiLine/MultiLine for Intune
Messaging Short Codes
Messaging Short Codes
WhatsApp Messaging
WhatsApp Messaging
WhatsApp Group Messages
WeChat Messaging
About WeChat Messaging Channel
MultiLine/MultiLine for Intune
WeChat Group Messaging
WeChat: Phone Number Validation Flow
LINE Messaging
LINE: AI-enabled Incoming Message Routing - iOS
LINE Messaging - iOS
LINE Group Messaging - iOS
LINE: Phone Number Validation Flow - iOS
Voicemail
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Movius for BlackBerry
Contacts
About Contacts
About Contacts - MultiLine iOS
Add, Edit, or Delete Contacts
MultiLine
MultiLine for Intune
Movius for BlackBerry
Search and View Contacts
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Movius for BlackBerry
Settings
Call Settings
Set Calls for Data/Minutes/WiFi Only
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BlackBerry
Set Call Forwarding
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Set Do Not Disturb
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Set Sequential or Simultaneous Dial
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Movius for BlackBerry
Set My Schedule
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Contact Settings
Sync with Exchange Contacts
MultiLine
MultiLine for Intune
Movius for BlackBerry
Sync with Native Contacts
iOS
Use Local Contacts
MultiLine
Set Contact List Sort Order
MultiLine/Intune
Set E911 Address
Set E911 address (US Only)
Ringtone and notifications
MultiLine/MultiLine for Intune
Movius for BlackBerry
Control MultiLine ring when using Teams
MultiLine
Set GDPR Privacy Preference
Switch SIM card
MultiLine/MultiLine for Intune
Movius for BlackBerry
Android
Calling
About Calling
Calling from Keypad
MultiLine/MultiLine for Intune
Movius for BlackBerry
Calling from Recents
MultiLine/MultiLine for Intune
Movius for BlackBerry
Calling from Messages
Calling from Contacts
Number handling of international numbers
MultiLine/MultiLine for Intune
Movius for BlackBerry
Calling short codes
Calling short codes
Using Caller ID
MultiLine/MultiLine for Intune
Adding additional participants to a call
Click-to-Dial numbers and conference codes
Add a third person to your call
Calling with click-to-dial numbers and conference codes
Click-to-Dial numbers and conference codes
Blocking calls
MultiLine
MultiLine for Intune
Call Icons - Android
MultiLine/MultiLine for Intune
Movius for BlackBerry
SMS and MMS Messaging
About MultiLine Messaging
Send SMS Messages
1:1 Messaging
Send SMS Group Messages
Group Messaging
Send Picture Messages
Messaging Short Codes
Messaging Short Codes
WhatsApp Messaging
1:1 Messaging
Group Messaging
Opt-In Flow
WeChat Messaging
About WeChat Messaging Channel - Android
WeChat Messaging - Android
WeChat: AI-enabled Incoming Message Routing
WeChat: Guest Phone Number Validation Flow
LINE Messaging
About LINE Messaging Channel
LINE: AI-enabled Incoming Message Routing
LINE Messaging - Android
Group
LINE: Phone Number Validation Flow
Contacts
About Contacts
About Contacts - Android
Add, Edit, or Delete Contacts - Android
MultiLine
MultiLine for Intune
Movius for BlackBerry
Search and View Contacts
Android
Movius for BlackBerry
Voicemail
MultiLine
MultiLine for Intune
Movius for BlackBerry
Settings
Call Settings
Call Settings
Call Settings - Data/Minutes/Wi-Fi Only - MultiLine for Intune
My Schedule
MultiLine/MultiLine for Intune
Movius for BlackBerry
Call Handling
MultiLine/MultiLine for Intune
Movius for BlackBerry
Call Forwarding
MultiLine/MultiLine for Intune
Movius for BlackBerry
Do Not Disturb
MultiLine/MultiLine for Intune
Movius for BlackBerry
Contact Settings
Sync with Exchange Contacts
MultiLine/MultiLine for Intune
Movius for BlackBerry
Sync with Native Contacts
Sync with Native Contacts - Android
Use Local Contacts
Local Contact List - Android
Set Contact Sort Order
Set Contact List Sort Order - Android
Set E911 Address
MultiLine/Intune
Movius for BlackBerry
Ringtone and Notifications
MultiLine/MultiLine for Intune
Movius for BlackBerry
Control MultiLine ring when using Teams
Control MultiLine ring when using Teams - Android
Set GDPR Privacy Preference
GDPR Privacy Setting - Android
Switch SIM Card
Switch SIM card - Android
SMS Opt-In Flows
About Texting Disclaimers
SMS Opt-In with Consent
SMS Opt-In Disclaimer Only
Microsoft Teams Integration
Voice Calling for Microsoft Teams
MultiLine Voice Calling - Teams
MultiLine Messaging App for Microsoft Teams
About MultiLine Messaging for Teams
Get Started with MultiLine Messaging App for Teams
What does the orange M icon (MultiLine Indicator) mean?
SMS and MMS Messaging - Teams
Desktop
WhatsApp Messaging - Teams
WhatsApp Messaging in Teams
WhatsApp Group Messaging
WhatsApp Opt-In Flow
WhatsApp Template - Best Practice
WeChat Messaging - Teams
1:1 Messaging
Group Messaging
LINE Messaging - Teams
1:1 Messaging
Group Messaging
Contacts - Teams
Desktop
Search Contacts and Messages - Teams
Desktop
Delete Messages and Conversations - Teams
Desktop
Leave a Social Messaging Conversation - Teams
Leave a social messaging conversation
Mute a Conversation - Teams
Desktop
Settings - Teams
E911 MultiLine Messaging (US Only) - Teams
Alloy Chat
How do I contact support?
Graph API Permissions
m-Connect Chat Installation Guide
Movius Alloy
Accessing Movius Alloy(V3.X) Application
Salesforce Integration
MultiLine for Salesforce demo video
About MultiLine for Salesforce
Activate MultiLine for Salesforce
Calling in MultiLine for Salesforce
Messaging in MultiLine for Salesforce
Tagging calls and texts with Opportunity
Do Not Disturb, Out of Office and Call Forwarding in MultiLine for Salesforce
MultiLine for Salesforce Softphone Calling Modes
MultiLine Desktop
Activate and Log in - Desktop
Quick Start Guide: MultiLine Desktop
MultiLine Desktop Login with Single Sign On
MultiLine Desktop Login without Single Sign On (SSO)
Activate MultiLine Desktop
Desktop
SMS and MMS Messaging - Desktop
SMS Messaging in MultiLine Desktop
SMS group messaging in MultiLine Desktop
Social Messaging - Desktop
WhatsApp
WeChat
LINE
Desktop
Contacts - Desktop
Contacts - Desktop
Sync Exchange Contacts - Desktop
MultiLine Desktop Support
E911 MultiLine Desktop (US Only)
What does the orange M icon (MultiLine Indicator) mean?
MultiLine How-to Videos
iOS mobile apps
Android mobile apps
Movius Alloy
MultiLine Admin Guides and Videos
Administrating the MultiLine App
Getting Started with MultiLine Administration
What is Management Portal?
About Movius Management Portal Single Sign On
Edit Administrator profile
Switch to another Management Portal instance
Log out of Management Portal
How-To Videos for MultiLine Admins
Management Portal How-To Videos
Dashboard
Dashboard
Organizations
Manage (Add, Edit, or Delete) Organizations
Navigate Organizations
Connect regional sites in Management Portal
Customize App and Portal Branding
Customize the mobile app
Customize the Portal
Manage Admin Accounts
Enable Two Factor Authentication (2FA) for Admins
About Admin Privileges
Create Admin Roles in Management Portal
Invite Admins to Management Portal
Add API user
Resend invitations to Management Portal Admins
Delete or suspend an Admin account
Set up Admin Alerts
Manage Numbers
Number Utilization
Number Status and Actions
Manage Reserved Numbers
Withdraw Unused Numbers
Allocate Numbers to Sub-organization
Invite Users to Activate MultiLine
Create user permissions
Customize Invitations
Customize email invitations
Customize SMS invitations
Managing email domain restrictions for MultiLine invitations
Add and invite users to MultiLine
Invite Single User
Invite Multiple Users
Resend a MultiLine Invitation
Search users and view invitation status
Set Up Data Only Onboarding
Guide to onboarding users for MultiLine Desktop
Manage User Accounts
Search user accounts using filters
Edit MultiLine User
Move users
Suspend a user
Delete user and release, reserve, or forward calls
Set Forwarding Number for Messaging Only MultiLine
Add preferred language for a user
Enable PBX phone for a user
Set up a Webhook
Enable Microsoft Teams calling for a user
Downloading Accounts
Manage Feature Settings
Set allowed applications
Enable Group Messaging (US Only)
Enable Picture Messaging (US Only)
Edit message to users for undelivered multimedia message (US Only)
Enable WhatsApp Messaging for users
Configure mobile recording and announcements
Enable Messaging Opt-In Policy
Enable CLARE (Sentiment Analysis)
Set up Compliance Restrictions
View Redaction policy
Manage In-App Notifications
Call & Messages Back-Up
Enable MultiLine Indicator
Manage Reporting and Metrics
Reports for Enterprise-wide MultiLine usage
Reports on MultiLine usage by User
Reports on MultiLine usage by Activity (Voice, Messaging, Data)
MultiLine Admin Activity Reports
WhatsApp Message Reports
Download or play call recording
Batch Operation Reports
MultiLine for Salesforce Install Guide
MultiLine for Salesforce Installation Guide for MultiLine Admins
Alloy for Teams Install Guide
Enable Microsoft Teams calling for a user
MultiLine for Microsoft Teams FAQ
Enable Alloy for MS Teams
Need Help?
Log into Management Portal
Is it possible to add multiple administrators to the Management Portal?
What options are there for sending MultiLine users activation information?
How do I help a user that loses their Activation password?
How do I update invitations for simplified onboarding?
Can you set MultiLine invitations to single use only?
Can you turn on/off the call recording announcement "This call is being recorded" at the MultiLine user level and at sub-org level?
What onboarding materials exist for new users?
How do I restrict incoming social messages for a user?
Secure recording offload service
Reset Management Portal password
Movius WhatsApp Compliance Solution Onboarding
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Use Local Contacts
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About this Article
Created: 05/20/2026 12:58 pm EDT
Last updated: 05/20/2026 12:58 pm EDT
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