Popular Articles

  1. Call Icons

  2. Activate MultiLine

  3. Call Icons - MultiLine iOS

    Read on to learn about the meaning of icons you will see in your recent calls.  Overview When you go to your list of recent calls, you see information about your most recent call with each party and an icon. If you go to the details, you can see y...
  4. Manage Numbers

  5. Manage Reporting and Metrics

  6. Call Settings - Call over Data, Minutes, or Wi-Fi Only

    We want to ensure you stay connected with clients from anywhere. Our patented technology allows you to make and receive calls over wifi, data, and cellular regardless of your underlying carrier. Overview Minutes mode means MultiLine   doesn't requ...
  7. Why am I prompted to "Press any key" when using Minutes mode?

    The "Press any key" feature is optional for organizations that require it. Not all MultiLine users will have this feature.  The short answer is this step prevents us from connecting the caller to your personal voicemail instead of your MultiLine ...
  8. Get Started with MultiLine

    Welcome to MultiLine! You can start calling and messaging from your MultiLine number in no time. Choose your application: iOS smartphone or tablet MultiLine iOS MultiLine for Intune iOS Movius for BlackBerry iOS Android smartphone or...
  9. About WeChat Messaging Channel

    Overview and how WeChat messaging from MultiLine works
  10. Getting consent to message using WhatsApp Opt-In Flow

    When you message someone for the first time, the WhatsApp user must be given the option to accept or decline messages from you by policy.