Popular Articles

  1. Set Call Forwarding - Intune

  2. Getting consent to message using WhatsApp Opt-In Flow - Intune

    Refer to this topic to learn what to expect when you initiate a new WhatsApp conversation.  Overview WhatsApp Business Accounts are required to gain consent from WhatsApp users prior to messaging them. These opt-in messages are captured by the Mov...
  3. Consumer Regulations FAQ

    Answers common questions about meeting compliance regulations for messaging consumers
  4. SMS Opt-In with Consent

    Read this to learn how the Opt-In Flow collects consent for MultiLine users to send SMS or instant messages to users. Overview Opt-In with Consent is a texting disclaimer that requires a mandatory response. In this flow, businesses present consume...
  5. Version 3.08 Hotfix | MultiLine for Intune Android

    MultiLine for Intune Android App v. 3.08.01 Release Notes We update MultiLine applications quarterly with new features and improvements. To stay up to date and make the most of your MultiLine experience, please read on and learn what’s new with...
  6. LINE Group Messaging - Teams

    Read on to learn about LINE group messaging in MultiLine Messaging App for Microsoft Teams.  Overview The LINE messaging connector allows MultiLine users to group message with LINE users.  Before you start  Currently, group chat supports mult...
  7. Activating MultiLine for Intune - Android Data Only

    If you're installing MultiLine on a tablet or device without cellular connectivity, this instruction is for you. Everything you need to get started will be sent to you in a MultiLine for Intune invitation. You can use it to start the activation p...
  8. Switch to another Management Portal instance

    Read on to learn how to switch to another Management Portal region.  Overview Customer admins that manage users in multiple geographical regions will require access to multiple instances of the Management Portal. These admins can switch from one r...
  9. MultiLine Messaging | 2023.06.10 | Release Notes

    Read on to learn what’s new with MultiLine Messaging for Microsoft Teams.  MultiLine Messaging Version 2023.06.10 Release Notes Deployment Date: June 10, 2023 What's New? We refined graphical elements in the interface, enhancing visual ae...
  10. SMS - Android

    Read on to learn about sending SMS messages in the MultiLine Android app. Overview There are two ways to message in MultiLine: from the Messages screen and Contact details.  Before you start Your organization can enable or disable certain fun...