Popular Articles

  1. Set Call Handling - Sequential or Simultaneous Dial - MultiLine for Intune Android

    Read on to learn about using MultiLine's Call Handling Settings. You can set multiple numbers to receive incoming calls sequentially.  Overview You can use Call Handling in the MultiLine Settings menu to Set Simultaneous or Sequential Dial Set ...
  2. Getting consent to message using WhatsApp Opt-In Flow

    Refer to this topic to learn what to expect when you initiate a new WhatsApp conversation.  Overview WhatsApp Business Accounts are required to gain consent from WhatsApp users prior to messaging them. These opt-in messages are captured by the Mov...
  3. Set Sequential or Simultaneous Dial - MultiLine for Intune iOS

    Read on to learn about using MultiLine's Call Handling Settings. You can set multiple numbers to receive incoming calls sequentially.  Overview You can use Call Handling in the MultiLine Settings menu to Set Simultaneous or Sequential Dial Set ...
  4. My Schedule - Intune Android

    Read on to learn about setting your business schedule Overview You can use the Manage Availability feature to turn on Do Not Disturb or set a weekly Business Hours schedule.  Before you start You must be connected to the Internet to set your Bu...
  5. WhatsApp Messaging Connector - MultiLine for Intune Android

    Read on to learn about sending and replying to messages with WhatsApp Messaging Connector.  Overview The WhatsApp Messaging Connector allows compliant WhatsApp messaging directly inside MultiLine.  MultiLine users can send WhatsApp messages to...
  6. Control MultiLine ring when using Teams - iOS

    Read on to learn about turning off or turning on the MultiLine app ringing when using Microsoft Teams for calling.  Overview If you are using MultiLine calling with Microsoft Teams app, you can silence the ring on the MultiLine app to avoid both a...
  7. Edit ringtone and notification preferences - iOS

    Read on to learn how to change the notification/ring sounds on your MultiLine in your settings. Overview You can set separate notification sounds for receiving calls and texts on MultiLine when using Data mode.  Before you start  If you're usin...
  8. Edit ringtone and notification preferences - Android

    Read on to learn how to change the notification/ring sounds on your MultiLine in your settings. Overview You can set separate notification sounds for receiving calls and texts on MultiLine when using Data mode.  Before you start  If you're usin...
  9. WhatsApp Messaging

  10. Sync Exchange Contacts - Desktop

    Read on to learn how to sync MultiLine Desktop with Exchange Contacts.  Overview You can sync MultiLine Desktop with your Exchange Contacts. This allows you to easily call and message contacts stored in the Exchange server.  Sync with Exchange E...