Popular Articles

  1. Calling from Keypad - MultiLine iOS

    Read on to learn about dialing a number from the keypad.  Overview You can directly dial numbers from the keypad.  Before you start Your organization may enable or disable certain functions, including: Calling, Data...
  2. Why is Caller ID different when I use Minutes mode or Data mode?

    Read on to learn about how MultiLine Caller ID works for incoming and outgoing calls.  Overview Caller ID behavior for incoming and outgoing calls differs based on whether you are using Minutes Mode or Data Mode If you call within your organizat...
  3. Introduction

    Our goal is to help you achieve a successful MultiLine rollout with maximum business value.  MultiLine ensures reliable, quality mobile communications for employees in customer-facing roles, including financial services, healthcare, government, ...
  4. Can all the messages I send and receive using MultiLine for WeChat be recorded?

    Your organization can compliantly and securely capture all the messages you send and receive on the  WeChat Messaging channel, if configured.
  5. Set Call Handling - Sequential or Simultaneous Dial - Android

    Read on to learn about using MultiLine's Call Handling Settings. You can set multiple numbers to receive incoming calls sequentially.  Overview You can use Call Handling in the MultiLine Settings menu to Set Simultaneous or Sequential Dial Se...
  6. Sync with Native Contacts - Android

    Read on to learn about syncing with Native Contacts in the Multiline Android app. Overview Native Contacts syncs your MultiLine app with the Contact list on your personal phone. This allows you to maintain the same contact list on your phone and...
  7. Block a number - Android

    Read on to learn how to block unwanted calls on MultiLine for Intune Android mobile app.  How to block a number from recent calls Select the down arrow, then tap Call Details Select the menu icon Select Block Caller Note: You wi...
  8. Devise an Engagement Plan

    Most MultiLine customers build a business case for the service based on one or more of these primary drivers of business value. The benefits of MultiLine to your organization will depend on multiple factors, including how you plan to deploy the serv...
  9. Quick Start Guides: MultiLine Mobile Android apps

    The quick start guides below provide a basic introduction to the Android mobile app.  For iOS, see Quick Start Guides: MultiLine Mobile iOS apps How to pick your Quick Start Guide Because there are multiple ways that your company can set up Mu...
  10. Click-to-Dial Conference Bridge Support on iOS 15.4 [Aug 2022]

    The following bulletin addresses our support for Click-to-Dial functionality affecting all iOS versions of MultiLine Apps (Movius MultiLine, Movius for Blackberry, MultiLine for Intune, and T-Mobile MultiLine).  What is Click-to-Dial? The Click-...