Popular Articles

  1. Call Handling - Sequential and Simultaneous Dial, Do Not Disturb, Call Forwarding - Movius for BlackBerry iOS

    Read on to learn about using MultiLine's Call Handling Settings. You can set multiple numbers to receive incoming calls sequentially.  Overview You can use Call Handling in the MultiLine Settings menu to Set Simultaneous or Sequential Dial Se...
  2. What languages are supported?

    English, Spanish and Portuguese languages are natively supported.
  3. Add, edit, or delete a contact - Android

    Read on to learn how to add or update a Contact in your Contacts list.  Overview The MultiLine app provides you a separate contact list to use to make your business calls. We offer three options for starting your Contacts list: Exchange Contact...
  4. Using Caller ID

  5. Sync with Exchange Contacts - MultiLine for Intune iOS

    Read on to learn how to set up your contacts list to use Exchange Contacts in the MultiLine iOS app. Overview You can set up your MultiLine app to populate the Contacts list to connect to an Exchange server, such as Outlook or BlackBerry Exchan...
  6. Tagging calls and texts with Opportunity

    Read on to learn about how to tag your calls and texts with an Opportunity.  Overview You can tag your calls and texts with Opportunities using MultiLine for Salesforce. Salesforce users use tags to group records from various objects by a common t...
  7. Still receiving MultiLine calls after deleting the app

    Problem I'm no longer with the organization requiring MultiLine and I deleted the app, but I am still receiving calls from MultiLine.  Why? Your number is still associated with the MultiLine number in the Management Portal.  Resolution The Mult...
  8. Onboarding End Users

    How to start onboarding
  9. Call Handling - Sequential and Simultaneous Dial, Do Not Disturb, Call Forwarding - MultiLine iOS Movius for BlackBerry Android

    Sequential and Simultaneous Dial, Do Not Disturb Scheduling, Call Forwarding
  10. SMS Opt-In Disclaimer Only

    Read on to learn about SMS Opt-In Disclaimer Only.  Overview Opt-In Disclaimer Only is a texting disclaimer that does not require a mandatory response. In this flow, businesses provide consumers with a texting disclaimer, but the consumer is not r...