Popular Articles

  1. MultiLine for Salesforce Installation Guide for MultiLine Admins

    Read this guide to install MultiLine for Salesforce in the Management Portal. For installing the connector in Salesforce see MultiLine for Salesforce Installation Guide for Salesforce Admins .  Overview A MultiLine administrator in the Management...
  2. SMS - iOS

    Read on to learn about sending SMS messages. Overview There are two ways to message in MultiLine: from the Messages screen and Contact details.  Before you start Your organization can enable or disable certain functions, including: Messaging...
  3. If I set a Business Hours schedule on my mobile, does it apply to MultiLine for Microsoft Teams?

    Yes, if you set Business Hours in the MultiLine app, calls outside business hours will go to your voicemail and MultiLine for Microsoft Teams will not notify you of the calls.
  4. End-User Guide: Get started with MultiLine for Salesforce

    Read on for instructions on getting started with MultiLine for Salesforce as an end-user.  About MultiLine for Salesforce Activating MultiLine for Salesforce Calling Messaging Tag with an Opportunity Settings ...
  5. Click-to-Dial numbers and conference codes

    Read on to learn about Click-to-Dial.  Notice to iOS users: If you're facing issues dialing conference codes, please upgrade to the latest version of iOS. See this bulletin for more information.  What is Click-to-Dial? The Click-to-Dial featu...
  6. What languages are supported?

    English, Spanish and Portuguese languages are natively supported.
  7. Switch SIM card

    Read on to learn what to do when you are using MultiLine when changing your SIM card.  Overview For the MultiLine service to work, your MultiLine account is associated with the number provided by your SIM card. When you switch your personal carrie...
  8.  MultiLine by Movius for General Health

    Watch and share it with this YouTube link:  MultiLine by Movius for Healthcare - YouTube Below find the video on general health  Your browser does not support HTML5 video. ...
  9. Troubleshooting WhatsApp Messaging

  10. MultiLine for Salesforce Softphone Calling Modes

    Softphone Calling Modes MultiLine for Salesforce supports two calling modes.  Softphone Disabled: Allows the Salesforce User to initiate a call from Salesforce directly - but requires the MultiLine app or a deskphone to be configured to continue...