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You can send MultiLine users their activation information using email or SMS. These messages are called MultiLine invitations. Both invitation types are customizable. Customize email invitations Customize SMS invitations SMS invitations ...
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Read on for a detailed description of MultiLine for Salesforce features and functionality. Introduction The MultiLine application is a cloud-based solution which provides a secure and dedicated business number on your personal mobile phone for c...
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How an Admin can Add API User
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MultiLine email and message invitations have been updated to offer a streamlined experience. Email invitations can now include a user-friendly "Download and Activate" button and QR Code. This new onboarding experience makes it easy for users to find...
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It is possible to configure whether or not a user who has social messaging enabled can receive inbound social messages. When restricted, the user must initiate all conversations on the social media platform, no one will be able to contact the user...
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Read this to learn how to allocate a number to a sub-organization. Overview Allocating a number to a sub-organization will force the number to only be used within that Sub-Organization. Before you Start Allocate available numbers Go to t...
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Read this to learn about how to work with reserved numbers, tagging them, editing and deleting tags, etc. Overview Tags put numbers in the Reserved pool. Tags help admins find numbers that are reserved for a specific purpose. You're required to...
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This is only a messaging service, and does not support voice, video, or multimedia messages. If you or your client tries to send unsupported content, the person who tries to send it will see an explanatory automessage.
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You can use Call Settings to be flexible about using Wi-Fi or Minutes when placing or receiving calls. Calls will handover from WiFi to LTE and vice versa seamlessly. However, it isn't possible for an ongoing call to switch from WiFi to Minutes. M...
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Read this to learn how to create Roles for admins, which will define which activities they'll have access to in Management Portal. You should do this before inviting admins.