Updated Articles

541. Batch Operation Reports

     Last Updated: 10/25/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage Reporting and Metrics
     Read on to learn about batch operation reports.  Overview Batch Operation Reports is a section of the Reports tool that allows you to view the results of batch operations.  Before you start  Types of batch operation reports Operation Typ...

542. WhatsApp Message Reports

     Last Updated: 10/25/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage Reporting and Metrics
     Read on to learn how to pull reports on WhatsApp Messages.  Overview You can retrieve your WhatsApp message reports from the Management Portal in Reports > Activities  > Messages , just as you would SMS messages. How to pull WhatsApp messag...

543. Reports on MultiLine usage by User

     Last Updated: 10/25/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage Reporting and Metrics
     Read on to learn how to pull a report that shows data on a MultiLine user's calls and messages over a certain time period. Overview The User Metrics page gives you an overview of a specific user's MultiLine usage - allowing you to search by name...

544. MultiLine Admin Activity Reports

     Last Updated: 10/25/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage Reporting and Metrics
     Search employee reports

545. Reports for Enterprise-wide MultiLine usage

     Last Updated: 10/25/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage Reporting and Metrics
     Read on to learn how to view how many messages, calls, and data have been consumed by all the users in your organization.  Overview The Consumption Metrics page will give you an enterprise-wide overview of your organization's MultiLine usage - t...

546. Emergency numbers 911 and 988

     Last Updated: 10/13/2023 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting Calling and Messaging
     Read on to learn about using emergency numbers with MultiLine.  The following emergency numbers are only supported in the United States.  911  911 is the number for emergency services in the United States.  Dialing 911 is supported on the foll...

547. Movius for BlackBerry Product Document

     Last Updated: 10/06/2023 in Customer Resources Hub 🔒 Movius for BlackBerry Enablement
     Read on to learn about Movius for BlackBerry's unique integration features.  What is Movius for BlackBerry? Movius for BlackBerry is a MultiLine mobile app that specially integrates with BlackBerry UEM. Dynamics Launcher Integration The Movi...

548. Why is there a contact named "MultiLine" in my personal contacts list?

     Last Updated: 10/02/2023 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ Contacts FAQ
     MultiLine mobile apps must add a single contact to your personal Contacts list. This contact is only used for routing calls when you use the cellular network. For best experience, please don't delete this contact.

549. Do users have to be connected to Internet to activate MultiLine?

     Last Updated: 09/22/2023 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ MultiLine FAQ
     Yes, users must be connected to Internet to activate MultiLine. 

550. Can users use their MultiLine invitations more than once?

     Last Updated: 09/22/2023 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ MultiLine FAQ
     By default, yes. If the company wants to restrict the number of times an invitation is used to one, they can request this option.

• ← Back
• Viewing 541 - 550 of 676
• More →