Updated Articles

  1. What Admin Privileges are in Management Portal?

    Read this to see the list of all the activities that can be added to Roles. Roles define which activities an admin has access to in the portal.
  2. Can you set MultiLine invitations to single use only?

    Read on to learn about single-use invitations.  Overview When users are added to the MultiLine platform in the Management Portal, they receive activation information using an invitation by email or SMS. It is possible for MultiLine invitation...
  3. How do I restrict incoming social messages for a user?

    It is possible to configure whether or not a user who has social messaging enabled can receive inbound social messages.  When restricted, the user must initiate all conversations on the social media platform, no one will be able to contact the...
  4. Set allowed applications

    How to set the allowed applications for your organization.
  5. Withdraw Unused Numbers

    Read this to learn how to withdraw an unused number. Overview Withdrawing a number will remove it from being allocated to that Sub-Organization and moves it to the immediate parent organization. You can only withdraw unused numbers. Before you St...
  6. Number Utilization

    Admins adding and allocating number
  7. Suspend a user

    How to suspend a user.
  8. Managing email domain restrictions for MultiLine invitations

    How to restrict the email domains that can receive MultiLine invitations.
  9. Invite Admins to Management Portal

    Read this for instructions on adding admins to the Management Portal.
  10. MultiLine for Salesforce Installation Guide for MultiLine Admins

    Create an API in salesforce, API