Popular Articles

  1. How do I restrict incoming social messages for a user?

    It is possible to configure whether or not a user who has social messaging enabled can receive inbound social messages.  When restricted, the user must initiate all conversations on the social media platform, no one will be able to contact the user...
  2. Can MultiLine prove its Data integrity?

    Yes, MultiLine can prove that data moving over its network hasn't been intercepted and changed? Data stored on the apps consist of Call history, SMS history and voicemail.. All data between the client and server is encrypted SIP over TLS uses S...
  3. Call Icons and Information

    Read on to learn about the meaning of icons you will see in your recent calls.  Overview When you go to your list of recent calls, you see information about your most recent call with each party and an icon. If you go to the details, you can see...
  4. SMS group messaging in MultiLine Desktop

    SMS Group Messaging in MultiLine Desktop
  5. Quantify the Savings

    “It works so much nicer now that we are able to keep those phone numbers. Those numbers belong to the agency.” - Home Health customer Mobilizing employees can be expensive. MultiLine can help you contain mobility costs by enabling or accelerating...
  6.  Management Portal How-To Videos

    Download all videos  Portal 2.zip Overview of Management Portal Your browser does not support HTML5 video. Add an account (Send invitation) Your browser does not support HTML5 video. Resend an invitation Your browser does not suppor...
  7. Android How-To Videos

  8. Ringtone and notifications

  9. Quick Start Guides: MultiLine Mobile Apps

  10. Can you set MultiLine invitations to single use only?

    Read on to learn about single-use invitations.  Overview When users are added to the MultiLine platform in the Management Portal, they receive activation information using an invitation by email or SMS. It is possible for MultiLine invitations to ...