Updated Articles
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MultiLine for Intune says I need to install Company Portal, but I already have it?
Last Updated: 11/02/2021 in MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting MultiLine for IntuneIf you already installed Company Portal, but MultiLine for Intune has an error message saying that you need to install it, you need to enable it: Enable Intune Company Portal Click the link to Go to Store . Click the Enable bu... -
Why do I need to install Microsoft Authenticator?
If you don't have Microsoft Authenticator already, you'll be prompted to install it when installing Company Portal. You'll need Microsoft Authenticator to use Single Sign On, so that you don't have to keep entering your password ever... -
What information can my organization see when I enroll my device in Intune?
See What information can my organization see when I enroll my device? [external link] ... -
Why do I need to install Company Portal?
The Intune Company Portal provides you access to corporate apps and resources. You need to set up Intune Company Portal App before installing MultiLine for Intune and other Work apps. During the initial setup, the app requires that you auth... -
Do opt-in requests time out?
No, once you send an opt-in request, your client can say "Yes" at any time to reply. However, if you think they'll benefit from a reminder, you can send a new opt-in every 24 hours. -
Does MultiLine access my personal WhatsApp?
No, MultiLine doesn't access your personal WhatsApp at all. When you use MultiLine as your official business app to securely call and message external clients, you'll be using your separate business number which is connected to your company&... -
How do I help a user that loses their Activation password?
Users receive Activation passwords in their MultiLine invitations. If the user can't find theirs, you can resend the invitation to provide them a new one. ... -
Is it possible to add multiple administrators to the Management Portal?
Yes. The Enterprise super administrator can add other Admins . They can also create and assign Administrator roles with custom privileges and responsibilities. ... -
How do I purchase a subscription for MultiLine?
If you're looking to buy MultiLine for your organization, please book a call with us. -
Whitelist Movius hostnames and ports (if RouteALL is configured) in Good Control
Last Updated: 10/31/2021 in Customer Resources Hub 🔒 Enterprise Mobility Enablement Movius for BlackBerry EnablementCustomers with RouteALL configured in BlackBerry Control should whitelist the Movius hostnames and ports in BlackBerry Control to allow the app data to access the Movius platform for TCP calls via the Dynamics servers. Customers may also have to al...
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