Popular Articles

  1. Do Not Disturb - iOS

    Read on to learn about setting  Do Not Disturb in MultiLine for Intune iOS mobile app.  Overview You can use My Schedule  in the MultiLine Settings menu to set weekly Business Hours or turn on Do Not Disturb. For the hours outside your Business H...
  2. Set E911 Address (US Only) - MultiLine for Intune

  3. How do I update my MultiLine app?

    Turn on automatic updates for your MultiLine app, or update manually if you prefer.
  4. Call Forwarding - iOS

    Read on to learn about using MultiLine's Call Handling Settings. You can set multiple numbers to receive incoming calls sequentially.  Overview Use Call Forwarding to send calls to your MultiLine number to the specified number. Your MultiLine phon...
  5. My Schedule - Android

    Read on to learn about setting your business schedule Overview You can use the Manage Availability feature to turn on Do Not Disturb or set a weekly Business Hours schedule.  Before you start You must be connected to the Internet to set your Bu...
  6. My incoming calls are not forwarded to the number I have selected in MS Teams.

    Incoming calls are not forwarded to the number selected in MS Teams when call forwarding is also enabled in MultiLine mobile application. The number selected in MultiLine mobile application will take precedence and call will be routed to MultiLine...
  7. Searching, Viewing, or Editing Contacts - MultiLine for Intune

  8. My Schedule - iOS

    Read on to learn about setting your schedule in MultiLine.  Overview You can use My Schedule  in the MultiLine Settings menu to set weekly Business Hours or turn on Do Not Disturb. For the hours outside your Business Hours, MultiLine will turn on...
  9. I'm receiving voicemails only to Microsoft Teams and not to MultiLine.

    We recommend users set “When you can’t answer a call” to “Do not redirect” in MS Teams. See https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e . ...
  10. Call Handling - Android

    Read on to learn about using MultiLine's Call Handling Settings. You can set multiple numbers to receive incoming calls sequentially.  Overview You can use Call Handling in the MultiLine Settings menu to Set Simultaneous or Sequential Dial Set ...