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  1. Quick Start Guides: MultiLine Mobile Android apps

    Last Updated: 07/23/2024 in Customer Resources Hub 🔒 Quick Start Guides: MultiLine Mobile Apps
    The quick start guides below provide a basic introduction to the Android mobile app.  For iOS, see Quick Start Guides: MultiLine Mobile iOS apps How to pick your Quick Start Guide Because there are multiple ways that your company can set up Mu...

  2. Admin Instructions: Configure mobile recording and announcements

    Last Updated: 05/11/2023 in Customer Resources Hub 🔒 Messaging Only (No Voice) Enablement 🔒
    Read on to learn about enabling call or message recording settings in the Management Portal. Overview You can edit settings for voice recording, text recording, group messaging, and picture messaging in Mobile Recording  under the Setup  tab. ...

  3. Version 4.01.06 | MultiLine for Intune iOS

    Last Updated: 07/30/2024 in Release Notes MultiLine iOS Release Notes
    MultiLine App v. 4.01.06 Hotfix Release Notes We update MultiLine applications quarterly with new features and improvements. To stay up to date and make the most of your MultiLine experience, please read on and learn what’s new with the MultiLi...

  4. E911 MultiLine Messaging (US Only)

    Last Updated: 11/29/2023 in MultiLine User Guides and Videos MultiLine for Microsoft Teams Settings - Teams
    Read on to learn about E911 in MultiLine desktop apps, which is required by law in the US to make sure that people are able to get help from emergency services. Overview E911 , or enhanced 911, automatically displays the user's phone number and p...

  5. Caller ID - MultiLine

    Last Updated: 05/13/2024 in MultiLine User Guides and Videos MultiLine Calls

  6. Using Voicemail - MultiLine for Intune Android

    Last Updated: 11/22/2023 in MultiLine User Guides and Videos MultiLine for Intune Messages and Voicemail Voicemail - MultiLine for Intune
    Read this to set up your voicemail. Learn how to record your voicemail greeting and listen to voicemails.  Overview The MultiLine application provides you a separate voicemail to use for your business calling. You have three options: the default m...

  7. Version 4.01.02 HF1 | Android Release Notes

    Last Updated: 08/19/2024 in Release Notes T-Mobile MultiLine Release Notes T-Mobile MultiLine Android Release Notes
    T-Mobile MultiLine Android Apps v. 4.01.02 HF1 Release Notes What's New? Changes to Ringing Control - MS Teams and MultiLine mobile app  Recently, we released a Ringing Control feature that encouraged users to turn off ringing for incoming calls ...

  8. Can users turn off call recording in the app?

    Last Updated: 11/14/2023 in MultiLine Troubleshooting and FAQ FAQ Compliance FAQ
    No, it is not possible for a user to turn off call recording from MultiLine apps. Our call recording feature is designed for users who need their calls recorded for compliance purposes, and therefore, only administrators have the ability to turn cal...

  9. MultiLine Desktop FAQ

    Last Updated: 07/11/2024 in MultiLine Troubleshooting and FAQ FAQ

  10. Add or Update a Contact - Intune

    Last Updated: 05/24/2024 in MultiLine User Guides and Videos MultiLine for Intune Contacts
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