Popular Articles

  1. Customize the mobile app

    Read on to learn how to add your Enterprise branding and help information to the MultiLine app.  Overview You can edit your Enterprise's   Mobile App look and feel under Branding  in the Setup  tab. You can customize: App Theme: Add logo and...
  2. What type of numbers does MultiLine support?

    The MultiLine service can support any phone numbers, including any country code, or any area code.  Although technologically, MultiLine could support short codes, vanity numbers, and hotlines, the service is optimized for 1:1 communications.  ...
  3. Calls - MultiLine for Intune iOS

    Read on to learn about making calls in mobile applications.  Overview There are multiple ways to place a call in MultiLine: from the  Keypad , from the  Recents  tab, from Click-to-Dial , and from your Contacts list. Before you start Your or...
  4. Quick Start Guides: MultiLine Mobile iOS apps

    The quick start guides below provide a basic introduction to the iOS mobile app.  For Android see Quick Start Guides: MultiLine Mobile Android apps . How to pick your Quick Start Guide Because there are multiple ways that your company can set up ...
  5. SMS - MultiLine

  6. My Schedule - Intune iOS

    Read on to learn about setting your schedule in MultiLine.  Overview You can use My Schedule  in the MultiLine Settings menu to set weekly Business Hours or turn on Do Not Disturb. For the hours outside your Business Hours, MultiLine will turn on...
  7. What is MultiLine Messaging for Teams?

    Read on to learn about MultiLine Messaging for Teams.  Overview When your organization uses MultiLine Messaging for Microsoft Teams, you can message from your MultiLine number in Microsoft Teams. When you message someone from Teams according to...
  8. WhatsApp - MultiLine

  9. Sending Group Messages - Android

    Read on to learn about sending group messages in the mobile MultiLine Android application.   Overview You can send group messages by adding multiple participants to the To: list for your message. When users send group messages, all responses can b...
  10. WeChat Messaging - Teams

    Read on to learn about WeChat Messaging from the MultiLine Messaging app for Microsoft Teams.  Overview With the WeChat add-on, MultiLine users can message with WeChat users.  Before you start  Using WeChat from MultiLine Messaging Micros...