Popular Articles

131.  MultiLine for Microsoft Teams Intro Video

     Last Updated: 01/22/2024 in Videos Intro and Demo Videos
     Watch and share it with this link:  https://www.youtube.com/watch?v=EWD1IwsRyZM Your browser does not support HTML5 video. ...

132. Configure policy settings for Movius for BlackBerry in Good Control

     Last Updated: 06/17/2022 in Customer Resources Hub 🔒 Movius for BlackBerry Enablement
     These instructions provide information on important policy settings that you should set in  Policies > Policy Sets > BlackBerry Work section of BlackBerry Good Control. Disable use of Native Phone To prevent users from making calls or SMS on ...

133. Why does MultiLine request access to Location?

     Last Updated: 06/02/2022 in MultiLine Troubleshooting and FAQ FAQ Privacy FAQ
     MultiLine apps are built to respect your privacy while delivering the ability to make calls over minutes or VOIP (Data mode). We must request the Location permission to provide Data calling because your current WIFI network SSID is considered sensi...

134. Delete or suspend an Admin account

     Last Updated: 07/14/2023 in MultiLine Admin: Management Portal Guides and Videos Invite and Manage Admin Accounts
     How to delete an admin account

135. MultiLine App Tour - iOS

     Last Updated: 01/04/2024 in Customer Resources Hub 🔒 Multiline App Tour
     Read on for a brief overview of the functionality of the MultiLine iOS app. The main menu in the MultiLine app is at the bottom of the screen. You'll see Recents Messages Contacts Keypad Settings Recents See all your calls on this screen...

136. How-To Videos for MultiLine Admins

     Last Updated: 11/17/2023 in MultiLine Admin: Management Portal Guides and Videos

137. How can I get my local contacts back after switching to Exchange? Can I switch my email used?

     Last Updated: 06/14/2022 in MultiLine Troubleshooting and FAQ FAQ MultiLine Desktop FAQ
     You can only use Exchange contacts with your registered email. Once you sync to Exchange, it is impossible to return back to local contacts. We are working on adding the ability to return to local contacts, and to use Native and Local contacts optio...

138. Caller ID - Movius for BlackBerry iOS

     Last Updated: 11/14/2023 in MultiLine User Guides and Videos Movius for BlackBerry Calls Caller ID - Movius for BlackBerry
     Read on to learn about how MultiLine Caller ID works for incoming and outgoing calls.  Overview Caller ID behavior for incoming and outgoing calls differs based on whether you are using Minutes Mode or Data Mode If you call within your organizat...

139. Admin Guide: Upgrade and register MultiLine for Salesforce

     Last Updated: 08/17/2022 in Customer Resources Hub 🔒 Salesforce Enablement
     This provides instructions to MultiLine for Salesforce administrators who need to upgrade MultiLine for Salesforce. Step 1: Upgrade MultiLine for Salesforce Select  MultiLine for Salesforce from  AppExchange Click  Get Now and log in with you...

140. Error: Current version is not supported, please upgrade to latest version from Play store/ App store

     Last Updated: 02/09/2022 in MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting MultiLine
     It's always important to update your applications, MultiLine included. Updates may include new features, security updates, and bug fixes. If you see this message, your admin has set the minimum version allowed. You won't be able to continue using th...

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