Updated Articles

  1. Number Status and Actions

    Read on to learn about the Number Status and Actions feature Overview The Number Status and Actions section under the Setup tab has utilities for searching numbers and performing actions. You can search numbers by number, tag, series, organi...
  2. Cost Savings and Small or Medium Business

  3. Deployment FAQ

    How disruptive will this rollout be to our operations? We chose MultiLine because it’s easy to deploy and simple to use. Most new users can call or text within minutes of downloading the app, with little or no training. After that, the product w...
  4. Compliance and Large Enterprise

  5. Deployment FAQ

    How disruptive will this rollout be to our operations? We chose MultiLine because it’s easy to deploy and simple to use. Most new users can call or text within minutes of downloading the app, with little or no training. After that, the product w...
  6. Does MultiLine protect against spam?

    Yes. MultiLine has an embedded real-time spam filter. The service intercepts calls that are likely spam and routes them to MultiLine voicemail. Every phone call to a USA MultiLine number is scored in real-time against a spam-scoring AI filter. Any...
  7. Introduction

    As with any software implementation, rolling out MultiLine is as much about change management as it is technology deployment. For that reason, we've focused on how to engage, educate, and win the support of end users and key business stakeholders. ...
  8. MultiLine for Microsoft Teams FAQ

    Common end-user questions about using Microsoft Teams integration
  9. What is MultiLine?

    MultiLine provides users a separate business number for all work calls, texts, social messaging, voicemail, and contacts on their smart phone. You'll be able to do all your work calling and messaging using this separate phone number, and keep your p...
  10. Call & Messages Back-Up

    How to view your call and messages back-up setting.