Updated Articles

  1. Compliance FAQ

    Does MultiLine support TCPA Opt-In/Opt-Out?  Yes. We understand that in highly regulated industries – there are often requirements to capture client opt-in or for the client to enroll in order to text with their advisor.  MultiLi...
  2. Does MultiLine comply with GDPR Regulations?

    Yes. Movius meets the imperatives of GDPR, including privacy by design, explicit consent, data breach notification, and subject access rights.  The Movius MultiLine solution clearly separates personal and business calls and texts in a transpar...
  3. Can users turn off call recording in the app?

    No, it is not possible for a user to turn off call recording from MultiLine apps. Our call recording feature is designed for users who need their calls recorded for compliance purposes, and therefore, only administrators have the ability to turn cal...
  4. What is MultiLine for Intune?

    MultiLine for Intune
  5. MultiLine Tour - Desktop

    Read on to learn about MultiLine Desktop. Overview MultiLine Desktop brings the mobile business calling and messaging features critical to your frontline client communications to the browser.  For regulated users, these calls and messages wi...
  6. Activating MultiLine - iOS

    Everything you need to get started will be sent to you in a MultiLine invitation. You can use it to start the activation process.  Step 1: Get your invitation Expect an invitation to be sent to your work email. Please don't reply to thi...
  7. Introduction

    Our goal is to help you achieve a successful MultiLine rollout with maximum business value.  MultiLine ensures reliable, quality mobile communications for employees in customer-facing roles, including financial services, healthcare, governm...
  8. Quantify the Savings

     “MultiLine was a lifesaver.” Global Head of Enterprise Mobile Mobilizing employees can be expensive. MultiLine can help you contain mobility costs by enabling or accelerating a shift to BYOD. If that’s part of your busines...
  9. Devise an Engagement Plan

    Most MultiLine customers build a business case for the service based on one or more of these primary drivers of business value. The benefits of MultiLine to your organization will depend on multiple factors, including how you plan to deploy the serv...
  10. Onboarding End Users

    How to start onboarding