Updated Articles

  1. What devices does MultiLine work on?

    Last Updated: 07/27/2022 in MultiLine Troubleshooting and FAQ FAQ MultiLine FAQ
    MultiLine mobile applications work on any Android or iOS smartphone MultiLine Desktop applications work on any desktop or tablet Browser Compatibility Chrome 90.0.4430 or above Safari 14 or above MS Edge 90.0.818.39 or above  ...

  2. Quick Start Guide: MultiLine Desktop

    Last Updated: 07/22/2022 in MultiLine User Guides and Videos MultiLine Desktop Activate and Log in - Desktop
    Getting Started with MultiLine Desktop App (2).pdf ...

  3. Why aren't my clients seeing my MultiLine number as my caller ID?

    Last Updated: 06/17/2022 in MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting MultiLine
    Please check that you have enabled caller ID in Multiline application in  Settings > Call Settings > Show my caller ID .

  4. Configure policy settings for Movius for BlackBerry in Good Control

    Last Updated: 06/17/2022 in Customer Resources Hub 🔒 Enterprise Mobility Enablement Movius for BlackBerry Enablement
    These instructions provide information on important policy settings that you should set in  Policies > Policy Sets > BlackBerry Work section of BlackBerry Good Control. Disable use of Native Phone To prevent users from making calls...

  5. How does MultiLine provide a second number?

    Last Updated: 06/17/2022 in MultiLine Troubleshooting and FAQ FAQ MultiLine FAQ
    There are a few ways you can get a separate Work number on your smartphone: Getting an additional SIM Card Using a VOIP number the MultiLine way Your MultiLine number is the product of a unique patented technology created by Movius. Unlike a S...

  6. How do I get my credentials for MultiLine Desktop?

    Last Updated: 06/17/2022 in MultiLine Troubleshooting and FAQ FAQ Desktop FAQ
    Credentials to sign in to MultiLine Desktop are in the MultiLine invitation.  New  MultiLine  user Your MultiLine Desktop credentials will be sent to you by your IT admin in a MultiLine invitation by email.  Use the sam...

  7. If I block a number on mobile, will the number be blocked in MultiLine Desktop?

    Last Updated: 06/17/2022 in MultiLine Troubleshooting and FAQ FAQ Desktop FAQ
    block on desktop

  8. How do I find my MultiLine app version number?

    Last Updated: 06/15/2022 in MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting MultiLine
    To find your app version for troubleshooting purposes, go to Settings , then  Help , then About Us .  If you can't open the app, you can find your app version.  iPhone Open the Settings  app Go to  General >...

  9. I chose Native Contacts for my contact source, but my Contacts list is empty? Why aren't my contacts there?

    Last Updated: 06/15/2022 in MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting MultiLine for Intune
    Native Contacts is one of three Contact Settings you can use with all versions of MultiLine. It pulls contacts that you were using with your personal number into MultiLine.  When you use  Native Contacts with MultiLine for Intune, it p...

  10. Can't email Support

    Last Updated: 06/15/2022 in MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting MultiLine for Intune
    What to do when you cannot email support
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Copyright © 2022-2024 Movius. All rights reserved. Movius is revolutionizing the way businesses communicate. We are the leading global provider of secure, cloud-based mobile communications. Our MultiLine™ solution enhances workflows, resolves compliance gaps and unifies cross-channel messaging. Movius AI-powered solutions enable businesses to build strong and lasting relationships with their customers in a company-owned, controllable system. In today’s on-the-go world, wave goodbye to excessive hardware costs and IT overhead. Welcome to Phone 3.0™. For more visit movius.ai
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