Updated Articles

  1. MultiLine for Salesforce Installation Guide for MultiLine Admins

    Read this guide to install MultiLine for Salesforce in the Management Portal. For installing the connector in Salesforce see MultiLine for Salesforce Installation Guide for Salesforce Admins .  Overview A MultiLine administrator in the Management...
  2. MultiLine for Salesforce | FAQ

    Read on for answers to common questions about MultiLine for Salesforce.  Q: How do I install the MultiLine for Salesforce app? A: Salesforce Administrators install the app directly from AppExchange [External Link] .  Q: Which Salesforce Editi...
  3. MultiLine for Salesforce | Troubleshooting

    This article provides troubleshooting steps for various issues that MultiLine for Salesforce admins and users may face during onboarding and feature setting. Troubleshooting MultiLine for Salesforce Error Message: “Unexpected character (‘ Addit...
  4. Installation Guide: Deploy Movius for BlackBerry using Good Control

    This document describes the necessary steps for setting up Movius for BlackBerry to work within a Good  EMM environment.  These steps should be performed by the BlackBerry administrator before Movius for BlackBerry MultiLine administrators can beg...
  5. End-User Guide: Get started with MultiLine for Salesforce

    Read on for instructions on getting started with MultiLine for Salesforce as an end-user.  About MultiLine for Salesforce Activating MultiLine for Salesforce Calling Messaging Tag with an Opportunity Settings ...
  6. What devices does MultiLine work on?

    MultiLine mobile applications work on any Android or iOS smartphone MultiLine Desktop applications work on any desktop or tablet Browser Compatibility Chrome 90.0.4430 or above Safari 14 or above MS Edge 90.0.818.39 or above  ...
  7. Quick Start Guide: MultiLine Desktop

    Getting Started with MultiLine Desktop App (2).pdf ...
  8. Why aren't my clients seeing my MultiLine number as my caller ID?

    Please check that you have enabled caller ID in Multiline application in  Settings > Call Settings > Show my caller ID .
  9. Configure policy settings for Movius for BlackBerry in Good Control

    These instructions provide information on important policy settings that you should set in  Policies > Policy Sets > BlackBerry Work section of BlackBerry Good Control. Disable use of Native Phone To prevent users from making calls or SMS on ...
  10. How does MultiLine provide a second number?

    There are a few ways you can get a separate Work number on your smartphone: Getting an additional SIM Card Using a VOIP number the MultiLine way Your MultiLine number is the product of a unique patented technology created by Movius. Unlike a S...