Updated Articles

  1. Manage Reserved Numbers

    Read this to learn about how to work with reserved numbers, tagging them, editing and deleting tags, etc.  Overview Tags put numbers in the Reserved pool. Tags help admins find numbers that are reserved for a specific purpose. You're re...
  2. Can I make a WhatsApp voice call, video call, or send voice messages in MultiLine?

    This is only a messaging service, and does not support voice, video, or multimedia messages. If you or your client tries to send unsupported content, the person who tries to send it will see an explanatory automessage.
  3. Can a call switch from using WiFi to minutes during an ongoing call?

    You can use Call Settings to be flexible about using Wi-Fi or Minutes when placing or receiving calls. Calls will handover from WiFi to LTE and vice versa seamlessly. However, it isn't possible for an ongoing call to switch from WiFi to Minutes....
  4.  MultiLine WhatsApp Connector Intro Video

    Watch and share it at this link:  https://www.youtube.com/watch?v=p-_-Id8vlJo MultiLine for WhatsApp demo Your browser does not support HTML5 video. ...
  5.  MultiLine for Salesforce Intro Video

    Watch and share it at this link: https://www.youtube.com/watch?v=zJRYn6nJe70 MultiLine for Salesforce Intro Your browser does not support HTML5 video. ...
  6.  Management Portal How-To Videos

    Download all videos  Portal 2.zip Overview of Management Portal Your browser does not support HTML5 video. Add an account (Send invitation) Your browser does not support HTML5 video. Resend an invitation Your browser does not s...
  7.  Android How-To Videos

    MultiLine Android iOS How-To Videos
  8.  Android How-To Videos

    Download all files:  Android.zip Get Started Your browser does not support HTML5 video. Inbound Calls Your browser does not support HTML5 video. Outbound Calls Your browser does not support HTML5 video. Call Settings Your...
  9.  iOS How-To Videos

    MultiLine iOS How-To Videos
  10.  iOS How-To Videos

    Download all videos: iOS.zip Get Started Your browser does not support HTML5 video. Inbound Calls Your browser does not support HTML5 video. Outbound Calls Your browser does not support HTML5 video. Call Settings Your browser...