Block a Number

Read on to learn how to block unwanted calls on MultiLine mobile iOS app. 

How to block a number from recent calls

  1. Select the blue info icon
    MultiLine Calls screen with blue info icon highlighted
  2. Select Block Caller
    Call Info screen with Block Caller highlighted


How to block a number from messages

You can block a number from your messages by going to the Messages screen, selecting the info icon, and then Block Contact

How to block a Contact

You can block a contact by going to the Contacts screen, selecting the contact, then selecting the info icon then Block Contact

Unblocking a number from Settings

Your blocked call list is available in the Settings > Blocked Numbers

  1. Select Blocked Numbers to view the list
  2. Select Unblock and checkboxes will appear. Select the checkbox for numbers you want to unblock, then tap Done

Unblocking a number from info icon

If the user is in your contacts, recent calls, or messages, you can select the blue info icon, and then select Unblock Contact

Read on to learn how to block unwanted calls on MultiLine mobile Android app. 

How to block a number from recent calls

  1. Select the down arrow, then tap Call Details
    Call Details menu with Call Details highlighted
  2. Select the menu icon
    Call Details screen with menu icon highlighted
  3. Select Block Caller Note: You will see Block Contact if the caller is on your Contacts list
    Call Details Menu with options displayed including Block Caller
  4. On the confirmation screen tap Block
    Block Contact? Confirmation screen

How to block a number from messages

You can block a number from your messages by going to the Messages screen by selecting the menu icon in the upper right-hand corner, and then tapping selecting Block Contact

How to block a Contact

You can block a contact by going to the Contacts screen, tapping the contact, then tapping the menu (android) icon in the upper right-hand corner, and then selecting Block Contact

Unblocking a number from Settings

Your blocked call list is available in the Settings > Call Settings. 

  1. Select Blocked Numbers to view the list
    Call Settings menu with Blocked Numbers highlighted
  2. Select Unblock and checkboxes will appear. Select the checkbox for numbers you want to unblock, then tap Done

Unblocking a number from Contact

For users in your contacts, recent calls, or messages, you can select the menu icon in the upper right-hand corner and tap Unblock Contact

About this Article
  • Created: 11/13/2023 6:12 pm EST
  • Last updated: 12/13/2023 3:23 pm EST