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Get Started with MultiLine
MultiLine User Guides and Videos
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Movius for BlackBerry
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MultiLine for WeChat Messaging
MultiLine for LINE Messaging
MultiLine for Microsoft Teams
MultiLine Desktop
MultiLine Admin: Management Portal Guides and Videos
Getting Started with MultiLine Administration
How-To Videos for MultiLine Admins
Dashboard
Organizations
Customize App and Portal Branding
Invite and Manage Admin Accounts
Manage Numbers
Invite Users to Activate MultiLine
Manage User Accounts
Manage Feature Settings
Manage Reporting and Metrics
MultiLine for Salesforce Install Guide
Need Help?
MultiLine Troubleshooting and FAQ
How do I contact support?
Troubleshooting
FAQ
Release Notes
Important iOS and Android Updates
Product News
Movius Platform Updates π
MultiLine iOS Release Notes
MultiLine Android Release Notes
Teams MultiLine Messaging Release Notes
Teams Voice Integration Release Notes
Salesforce Integration Release Notes
T-Mobile MultiLine Release Notes
Videos
Activation Videos
How-To Videos
Intro and Demo Videos
Use Case Videos
Deploying MultiLine: The Complete Guide for Enterprise
Compliance and Large Enterprise
Cost Savings and Small or Medium Business
Customer Resources Hub π
Quick Start Guides: MultiLine Mobile Apps
Multiline App Tour
Tablet and iPads
Microsoft Teams Integration Enablement
Social Messaging Connectors Enablement π
Set Up Movius Management Portal (MMP) SAML SSO
MultiLine Desktop Enablement
Salesforce Enablement
Messaging Only (No Voice) Enablement π
Movius for BlackBerry Enablement
Number Port-In π
Videos
Join the MultiLine Beta Testing Program
Table of Contents
Table of Contents
Toggle navigation
Refine
Get Started with MultiLine
MultiLine User Guides and Videos
Mobile App How-To Videos
MultiLine
MultiLine for Intune
Movius for BlackBerry
MultiLine for Salesforce
MultiLine for WhatsApp Messaging
MultiLine for WeChat Messaging
MultiLine for LINE Messaging
MultiLine for Microsoft Teams
MultiLine Desktop
MultiLine Admin: Management Portal Guides and Videos
Getting Started with MultiLine Administration
How-To Videos for MultiLine Admins
Dashboard
Organizations
Customize App and Portal Branding
Invite and Manage Admin Accounts
Manage Numbers
Invite Users to Activate MultiLine
Manage User Accounts
Manage Feature Settings
Manage Reporting and Metrics
MultiLine for Salesforce Install Guide
Need Help?
MultiLine Troubleshooting and FAQ
How do I contact support?
Troubleshooting
FAQ
Release Notes
Important iOS and Android Updates
Product News
Movius Platform Updates π
MultiLine iOS Release Notes
MultiLine Android Release Notes
Teams MultiLine Messaging Release Notes
Teams Voice Integration Release Notes
Salesforce Integration Release Notes
T-Mobile MultiLine Release Notes
Videos
Activation Videos
How-To Videos
Intro and Demo Videos
Use Case Videos
Deploying MultiLine: The Complete Guide for Enterprise
Compliance and Large Enterprise
Cost Savings and Small or Medium Business
Customer Resources Hub π
Quick Start Guides: MultiLine Mobile Apps
Multiline App Tour
Tablet and iPads
Microsoft Teams Integration Enablement
Social Messaging Connectors Enablement π
Set Up Movius Management Portal (MMP) SAML SSO
MultiLine Desktop Enablement
Salesforce Enablement
Messaging Only (No Voice) Enablement π
Movius for BlackBerry Enablement
Number Port-In π
Videos
Join the MultiLine Beta Testing Program
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Refine
Get Started with MultiLine
MultiLine User Guides and Videos
Mobile App How-To Videos
MultiLine
MultiLine for Intune
Movius for BlackBerry
MultiLine for Salesforce
MultiLine for WhatsApp Messaging
MultiLine for WeChat Messaging
MultiLine for LINE Messaging
MultiLine for Microsoft Teams
MultiLine Desktop
MultiLine Admin: Management Portal Guides and Videos
Getting Started with MultiLine Administration
How-To Videos for MultiLine Admins
Dashboard
Organizations
Customize App and Portal Branding
Invite and Manage Admin Accounts
Manage Numbers
Invite Users to Activate MultiLine
Manage User Accounts
Manage Feature Settings
Manage Reporting and Metrics
MultiLine for Salesforce Install Guide
Need Help?
MultiLine Troubleshooting and FAQ
How do I contact support?
Troubleshooting
FAQ
Release Notes
Important iOS and Android Updates
Product News
Movius Platform Updates π
MultiLine iOS Release Notes
MultiLine Android Release Notes
Teams MultiLine Messaging Release Notes
Teams Voice Integration Release Notes
Salesforce Integration Release Notes
T-Mobile MultiLine Release Notes
Videos
Activation Videos
How-To Videos
Intro and Demo Videos
Use Case Videos
Deploying MultiLine: The Complete Guide for Enterprise
Compliance and Large Enterprise
Cost Savings and Small or Medium Business
Customer Resources Hub π
Quick Start Guides: MultiLine Mobile Apps
Multiline App Tour
Tablet and iPads
Microsoft Teams Integration Enablement
Social Messaging Connectors Enablement π
Set Up Movius Management Portal (MMP) SAML SSO
MultiLine Desktop Enablement
Salesforce Enablement
Messaging Only (No Voice) Enablement π
Movius for BlackBerry Enablement
Number Port-In π
Videos
Join the MultiLine Beta Testing Program
Home
Glossary
Get Started with MultiLine
MultiLine User Guides and Videos
Mobile App How-To Videos
iOS How-To Videos
Android How-To Videos
MultiLine
Activate MultiLine
iOS
Android
iOS | Data Only
Android | Data Only
Calls
Calls
iOS
Android
Desktop
Teams
Caller ID - MultiLine
iOS
Android
3-Party and Conference Calling - MultiLine
3-Party and Conference Calling
Transfer a Call - MultiLine
Click-to-Dial numbers and conference codes
Click-to-Dial numbers and conference codes - MultiLine
Call Icons - MultiLine
iOS
Android
Messages and Voicemail
SMS - MultiLine
iOS
Android
Microsoft Teams
WhatsApp - MultiLine
iOS
Android
Teams
Desktop
WeChat - MultiLine
iOS
Picture Messages - MultiLine
Sending Picture Messages
Voicemail - MultiLine
iOS
Android
Desktop
Teams
SMS Group Messages (US and Canada Only) - MultiLine
iOS
Android
WhatsApp Group Messages - MultiLine
iOS
Android
WeChat Group Messages - MultiLine
iOS
SMS Opt-In Flow - MultiLine
Getting consent to message using SMS Opt-In flow
WhatsApp Opt-In Flow - MultiLine
Getting consent to message using WhatsApp Opt-In Flow
Contacts
Local Contacts
iOS
Android
Sync with Exchange Contacts
iOS
Android
Desktop
Sync with Native Contacts
iOS
Android
Add, Edit, or Delete Contacts
iOS
Android
Search and View Contacts
iOS
Android
Settings
Block a Number
iOS
Android
Call Settings
Set Calls for Data/Minutes/WiFi Only
Call Settings - Call over Data, Minutes, or Wi-Fi Only
Set Call Forwarding
iOS
Android
Set Do Not Disturb
iOS
Android
Set Sequential or Simultaneous Dial
iOS
Android
Set My Schedule
iOS
Android
Ringtone and notifications
iOS
Android
Default country calling code
Set the default country calling code
Control MultiLine ring when using Teams
iOS
Android
Set GDPR Privacy Preference
Android
Switch SIM card
Switch SIM card
Set E911 Address
Set E911 address (US Only)
MultiLine FAQ
MultiLine for Intune
Activate MultiLine for Intune
iOS
Android
iOS | Data Only
Android | Data Only
Calls
Calls
iOS
Android
Desktop
Teams
Caller ID - MultiLine for Intune
Android
3-Party and Conference Calling - Intune
Click-to-Dial Numbers and Conference Codes
Click-to-Dial numbers and conference codes
Call Icons - MultiLine for Intune
iOS
Android
Transfer a Call - Intune
Messages and Voicemail
SMS - Intune
iOS
Android
WhatsApp Messaging - Intune
WhatsApp Messaging Connector - MultiLine for Intune iOS
Android
WeChat - Intune
iOS
Picture Messages - Intune
Sending Picture Messages - Intune
Voicemail - MultiLine for Intune
iOS
Android
SMS Group Messaging
iOS
Android
Desktop
WhatsApp Group Messaging - MultiLine for Intune
iOS
Android
WeChat Group Messages - Intune
SMS Opt-In Flow
About Texting Disclaimers
SMS Opt-In with Consent
SMS Opt-In Disclaimer Only - Intune
WhatsApp Opt-In Flow
Getting consent to message using WhatsApp Opt-In Flow - Intune
Contacts
Add or Update a Contact
iOS
Android
Searching, Viewing, or Editing Contacts - MultiLine for Intune
iOS
Android
Settings
Block a Number
Block a number - iOS
Block a number - Android
Call Settings - Intune
Set Calls for Data/Minutes/Wi-Fi Only - Intune
Call Settings - Data/Minutes/Wi-Fi Only - MultiLine for Intune
Set Call Forwarding - Intune
iOS
Android
Set Do Not Disturb - Intune
iOS
Android
Set Sequential or Simultaneous Dial - Intune
iOS
Android
My Schedule - Intune
iOS
Android
Contact Settings - Intune
Sync with Exchange
iOS
Android
Change Contact List Sort Order - Intune
Set Contact List Sort Order - MultiLine for Intune iOS
Set Contact List Sort Order - MultiLine for Intune Android
Ringtone and Notifications
iOS
Android
Default Country Code Calling Mode
Set the default country calling code
Control MultiLine Ring when using Teams - Intune
iOS
Android
Set GDPR Privacy Preference - Intune
Android
Switch SIM Card
Switch SIM card
Set E911 Address (US Only)
Set E911 address (US Only)
MultiLine for Intune FAQ
Movius for BlackBerry
Activate Movius for BlackBerry
iOS
Android
Calls
Calls
iOS
Android
Caller ID - Movius for BlackBerry
iOS
Caller ID - Movius for BlackBerry Android
Call Icons - Movius for BlackBerry
Call Icons - Movius for BlackBerry iOS
Call Icons - Movius for BlackBery Android
Call Handling - Movius for BlackBerry
iOS
Android
Call Settings - Movius for BlackBerry
Call Settings- Call over Data, Minutes or Wi-Fi - Movius for BlackBerry
Click-to-Dial Numbers and Conference Codes
Click-to-Dial numbers and conference codes
Messages and Voicemail
SMS - Movius for BlackBerry
iOS
Android
WhatsApp - Movius for BlackBerry
Sending and replying to WhatsApp Messages
Voicemail
iOS
Android
Picture Messages
Sending Picture Messages
WhatsApp Opt-In Flow
Getting consent to message using WhatsApp Opt-In Flow
SMS Opt-In Flow
Contacts
BlackBerry Exchange Contacts
BlackBerry Exchange Contacts
Add or Update a Contact
iOS
Android
Searching, Viewing, or Editing Contacts
Searching, Viewing, and Editing Contacts
Settings
Call Settings
Call Settings: Data/Minutes/Wi-Fi Only - Movius for BlackBerry
Call Handling
Call Handling: Sequential and Simultaneous Dial, Do Not Disturb, Call Forwarding
Block a Number
iOS
Android
Set E911 Address (US Only)
Set E911 address (US Only)
Set the Default Country Calling Code
Set the default country calling code
Edit Ringtone and Notification Preferences - BB
iOS
Android
Switch SIM Card
Switch SIM card
Movius for BlackBerry FAQ
MultiLine for Salesforce
MultiLine for Salesforce demo video
About MultiLine for Salesforce
Activate MultiLine for Salesforce
Calling in MultiLine for Salesforce
Messaging in MultiLine for Salesforce
Tagging calls and texts with Opportunity
Do Not Disturb, Out of Office and Call Forwarding in MultiLine for Salesforce
MultiLine for Salesforce Softphone Calling Modes
MultiLine for WhatsApp Messaging
WhatsApp Messaging
iOS
Android
Teams
WhatsApp Group Messaging
iOS
Android
Teams
WhatsApp Opt-In Flow
Mobile
Teams/Desktop
MultiLine for WhatsApp FAQ
MultiLine for WeChat Messaging
About WeChat Messaging Channel
WeChat: Phone Number Validation Flow
WeChat Messaging
iOS
WeChat Messaging - Android
Teams
WeChat Group Messaging
iOS
Teams
WeChat FAQ
How do WeChat users initiate chats with MultiLine users?
MultiLine for LINE Messaging
About LINE Messaging Channel
LINE: AI-enabled Incoming Message Routing
LINE: Phone Number Validation Flow
LINE Messaging
Teams
LINE Group Messaging
Teams
LINE Messaging FAQ
MultiLine for Microsoft Teams
MultiLine for Microsoft Teams Demo Video
MultiLine for Microsoft Teams FAQ
Voice - Teams
MultiLine Voice Calling - Microsoft Teams Connector
MultiLine Voicemail - Microsoft Teams Connector
SMS and MMS Messaging - Teams
What is MultiLine Messaging for Teams?
Add MultiLine Messaging App to Teams
MultiLine SMS Messaging - Microsoft Teams Connector
Mute a Message Thread - Microsoft Teams Connector
WhatsApp Messaging - Teams
WhatsApp Messaging in Teams
WhatsApp Group Messaging in Teams
WeChat Messaging - Teams
WeChat Messaging - Teams
Teams
LINE Messaging - Teams
LINE Messaging - Teams
LINE Group Messaging - Teams
Group Messaging - Teams
WhatsApp Group Messaging - Teams
WeChat Group Messaging - Teams
Settings - Teams
E911 MultiLine Messaging (US Only)
MultiLine Desktop
Activate and Log in - Desktop
Quick Start Guide: MultiLine Desktop
MultiLine Desktop Login with Single Sign On
MultiLine Desktop Login without Single Sign On (SSO)
Activate MultiLine Desktop
Calling in MultiLine Desktop
SMS and MMS Messaging in MultiLine Desktop
SMS Messaging in MultiLine Desktop
SMS group messaging in MultiLine Desktop
Social Messaging in MultiLine Desktop
WhatsApp
WeChat
LINE
Contacts - Desktop
Contacts in MultiLine Desktop
Sync Exchange Contacts - Desktop
Voicemail in MultiLine Desktop
MultiLine Desktop Support
E911 MultiLine Desktop (US Only)
MultiLine Admin: Management Portal Guides and Videos
Getting Started with MultiLine Administration
What is Management Portal?
About Movius Management Portal Single Sign On
Edit Administrator profile
Switch to another Management Portal instance
Log out of Management Portal
How-To Videos for MultiLine Admins
Dashboard
Dashboard
Organizations
Manage (Add, Edit, or Delete) Organizations
Navigate Organizations
Connect regional sites in Management Portal
New
Customize App and Portal Branding
Customize the mobile app
Customize the Portal
Invite and Manage Admin Accounts
Enable Two Factor Authentication (2FA) for Admins
Create Admin Roles in Management Portal
What Admin Privileges are in Management Portal?
Invite Admins to Management Portal
Add API user
Resend invitations to Management Portal Admins
Delete or suspend an Admin account
Set up Admin Alerts
Manage Numbers
Number Utilization
Number Status and Actions
Manage Reserved Numbers
Withdraw Unused Numbers
Allocate Numbers to Sub-organization
Invite Users to Activate MultiLine
Create user permissions
Customize Invitations
Customize email invitations
Customize SMS invitations
Managing email domain restrictions for MultiLine invitations
Add and invite users to MultiLine
Invite Single User
Invite Multiple Users
Resend a MultiLine Invitation
Search users and view invitation status
Set Up Data Only Onboarding
Guide to onboarding users for MultiLine Desktop
Manage User Accounts
Search user accounts using filters
Edit MultiLine user accounts
Move users
Suspend a user
Delete user and release, reserve, or forward calls
Set Forwarding Number for Messaging Only MultiLine
Add preferred language for a user
Enable PBX phone for a user
Set up a Webhook
Enable Microsoft Teams calling for a user
Manage Feature Settings
Set allowed applications
Enable Group Messaging (US Only)
Enable Picture Messaging (US Only)
Edit message to users for undelivered multimedia message (US Only)
Enable WhatsApp Messaging for users
Configure mobile recording and announcements
Enable Messaging Opt-In Policy
Enable CLARE (Sentiment Analysis)
Set up Compliance Restrictions
View Redaction policy
Manage In-App Notifications
Call & Messages Back-Up
Manage Reporting and Metrics
Reports for Enterprise-wide MultiLine usage
Reports on MultiLine usage by User
Reports on MultiLine usage by Activity (Voice, Messaging, Data)
MultiLine Admin Activity Reports
WhatsApp Message Reports
Download or play call recording
Batch Operation Reports
MultiLine for Salesforce Install Guide
MultiLine for Salesforce Installation Guide for MultiLine Admins
Need Help?
Log into Management Portal
Is it possible to add multiple administrators to the Management Portal?
What options are there for sending MultiLine users activation information?
How do I help a user that loses their Activation password?
How do I update invitations for simplified onboarding?
Can you set MultiLine invitations to single use only?
Can you turn on/off the call recording announcement "This call is being recorded" at the MultiLine user level and at sub-org level?
What onboarding materials exist for new users?
How do I restrict incoming social messages for a user?
Secure recording offload service
Reset Management Portal password
MultiLine Troubleshooting and FAQ
How do I contact support?
iOS
Android
Teams
Desktop
Troubleshooting
Troubleshooting Activation
What is my Organization ID? What is my username and password?
Error: Invalid Company/Org ID. Please try again
How do I reonboard MultiLine after deleting the app?
Troubleshooting MultiLine
How do I solve call quality issues, dropped calls, or connection errors?
Why is my phone not "waking up" to notify me I received a MultiLine SMS?
When I make or receive calls, why do I see a number that I do not recognize?
Why is my ringtone different in Minutes mode than Data mode?
Why aren't my clients seeing my MultiLine number as my caller ID?
How do I update my MultiLine app?
How do I find my MultiLine app version number?
I reinstalled MultiLine, but lost my invitation. What should I do?
Error: Current version is not supported, please upgrade to latest version from Play store/ App store
Error: Invalid Company / Org ID. Please try again.
Emergency numbers 911 and 988
Still receiving MultiLine calls after deleting the app
Troubleshooting MultiLine for Intune
MultiLine for Intune says I need to install Company Portal, but I already have it?
Can't email Support
How to uninstall the Workspace/Company Portal
I synced my contacts with an Exchange server, why don't I see any contacts in the list?
I chose Native Contacts for my contact source, but my Contacts list is empty? Why aren't my contacts there?
Troubleshooting WhatsApp Messaging
I'm trying to send the client a message, but when I tap on the text field it won't let me enter anything. Why?
Someone accidentally rejected the opt-in request I sent. What do we do?
Why do I see “The contact hasn't responded to the opt-in request for more than 24 hours. You can try sending the request again.”?
Why did I get the error message “Looks like this contact is already messaging with another MultiLine user. . .”?
Why did a client receive the auto message “. . . We're not currently using this number to accept WhatsApp messages.”?
Troubleshooting Teams Integration
FAQ
Calls FAQ
Will I see missed calls when my Business Hours are set?
Can a call switch from using WiFi to minutes during an ongoing call?
Does MultiLine use my personal phone plan's minutes and data?
Why do I see a number I don't recognize in my personal call log or outbound call screen?
Can we keep both options, Simultaneous Ring and Sequential Ring, toggled off, even if numbers are added to the list?
Why did I see "MultiLine_Unknown" when receiving a call from my contacts?
Why is Caller ID different when I use Minutes mode or Data mode?
Can I use MultiLine for conference calls?
International Calling and Texting FAQ
How do I avoid roaming costs when I'm traveling for work?
Messages FAQ
How do I leave a social messaging conversation?
Are picture messages I send and receive in MultiLine stored in my camera roll or anywhere on my personal device?
Contacts FAQ
Why does MultiLine request access to Contacts?
Can I upload my mobile MultiLine local contacts or native contacts to MultiLine Desktop?
Why is there a contact named "MultiLine" in my personal contacts list?
Privacy FAQ
How does MultiLine protect my privacy?
Why does MultiLine request access to Contacts?
Why does MultiLine request access to Location?
Are picture messages I send and receive in MultiLine stored in my camera roll or anywhere on my personal device?
What is your Privacy Policy and CPNI Policy?
Voicemail FAQ
Why is there a MultiLine voicemail in my personal voicemail inbox?
Why am I prompted to "Press any key" when using Minutes mode?
Why are Inbound Minutes voicemails going to native iphone when using Live Voicemail?
Spam
Does MultiLine protect against spam?
How can I reduce unwanted calls and texts?
Compliance FAQ
Financial Services Regulations FAQ
Healthcare Compliance FAQ
Consumer Regulations FAQ
Does MultiLine comply with GDPR Regulations?
Can users turn off call recording in the app?
Can users turn off SMS or instant message recording in the app?
Is Movius ISO certified?
Is Movius SOC Certified?
Can MultiLine prove its Data integrity?
MultiLine FAQ
What is MultiLine?
How does MultiLine provide a second number?
What devices does MultiLine work on?
Do users have to be connected to Internet to activate MultiLine?
Can users use their MultiLine invitations more than once?
Can users activate MultiLine on more than one phone at a time?
Will using MultiLine increase my personal mobile bill?
What type of numbers does MultiLine support?
What languages are supported?
How do I purchase a subscription for MultiLine?
What does the orange M icon (MultiLine Indicator) mean?
MultiLine for Microsoft Teams FAQ
If I set Do Not Disturb on my mobile, will it apply to MultiLine for Microsoft Teams?
If I set a Business Hours schedule on my mobile, does it apply to MultiLine for Microsoft Teams?
I'm receiving voicemails only to Microsoft Teams and not to MultiLine.
My incoming calls are not forwarded to the number I have selected in MS Teams.
My calls are routed to voicemail on MultiLine mobile app instead of ringing on MS Teams.
MultiLine for Intune FAQ
What is MultiLine for Intune?
Why do I need to install Company Portal?
What information can my organization see when I enroll my device in Intune?
Why do I need to install Microsoft Authenticator?
Why do I sometimes see "You're using this app outside the Workspace" when I place a call?
MultiLine for WhatsApp FAQ
Does MultiLine access my personal WhatsApp?
Can all the messages I send and receive using MultiLine for WhatsApp be recorded?
Can I make a WhatsApp voice call, video call, or send voice messages in MultiLine?
Do opt-in requests time out?
What is my client's experience when we use the WhatsApp messaging channel?
Can I WhatsApp between MultiLine users in the app?
MultiLine for WeChat FAQ
Does MultiLine access my personal WeChat?
Can all the messages I send and receive using MultiLine for WeChat be recorded?
MultiLine Desktop FAQ
How do I get my credentials for MultiLine Desktop?
If I set Do Not Disturb on my mobile, will it apply to MultiLine Desktop?
If I set a Business Hours schedule on my mobile, does it apply to MultiLine Desktop?
Can I upload my mobile MultiLine local contacts or native contacts to MultiLine Desktop?
If I block a number on mobile, will the number be blocked in MultiLine Desktop?
How can I get my local contacts back after switching to Exchange? Can I switch my email used?
Why is there no ring tone played for some incoming calls to MultiLine Desktop? (Chrome/Safari)
Can I change my ringtone in MultiLine Desktop?
Movius for BlackBerry FAQ
Why is there a blue BlackBerry floating icon in the Movius app?
When clicking a number to dial from BlackBerry Work, why does Movius switch to Blackberry Work and then again back to Movius?
I chose Native Contacts for my contact source, but my Contacts list is empty? Why aren't my contacts there?
What is Movius for BlackBerry?
Can Movius for BlackBerry access contacts in the address book in the phone? Can I just go to the contact and dial through Movius for BlackBerry?
Release Notes
What's New for Movius Release Notes?
How to use Movius Release Notes
How do I update my MultiLine app?
Important iOS and Android Updates
Action Required: Apple iOS 18 Release
Click-to-Dial Conference Bridge Support on iOS 15.4
Product News
Movius Platform Updates π
Version 4.44.1-HF1 | Platform Release Notes
New
MultiLine iOS Release Notes
Version 4.03.02 HF1 | MultiLine for Intune iOS
Version 4.03.01
Version 4.02.03 | Movius MultiLine iOS
Version 4.02.05 | MultiLine for Intune iOS
Version 4.02.04 | MultiLine for Intune iOS
Version 4.02.03
Version 4.02.02 | iOS
Version 4.02.01
Version 4.01.06
Version 4.01.05 | MultiLine for Intune iOS
Version 4.01.04
Version 4.01.03
Version 4.01.02 Hotfix | iOS
Version 4.01.01
Version 4.00.00 - 4.00.01
Version 3.07.01 | All Apps
Version 3.06
Version 3.05 | All Apps
Version 3.04 | All Apps
Version 3.03 | All Apps
Version 3.01 | All Apps
MultiLine Android Release Notes
Version 3.08.02 | Movius for BlackBerry
New
Version 4.03.02 HF1 | MultiLine for Intune Android
Version 4.03.01
Version 4.02.02 HF2 | MultiLine for Intune Android
Version 4.02.01 HF1 | MultiLine for Intune Android
Version 4.02.01 | Android
Version 4.01.01 HF1 | MultiLine for Intune Android
Version 4.01.01 Hotfix | Android
Version 4.00.01 - 4.01.01 | Android
Version 3.08.01 - Hotfix
Version 3.05 | All Apps Release Notes
Version 3.04 | All Apps Release Notes
Version 3.03 | All Apps Release Notes
Version 3.01 | All Apps Release Notes
Teams MultiLine Messaging Release Notes
MultiLine Messaging | Version 2.4.0 | Release Notes
MultiLine Messaging | Version 2.3.0 | Release Notes
MultiLine Messaging | Version 2.2.0 | Release Notes
MultiLine Messaging | Version 2.1.1 | Release Notes
MultiLine Messaging | Version 2.0.2 | Release Notes
MultiLine Messaging | 2024.03.22 | Release Notes
MultiLine Messaging | 2024.03.16 | Release Notes
MultiLine Messaging | 2024.03.02 | Release Notes
MultiLine Messaging | 2023.27.10 | Release Notes
MultiLine Messaging | 2023.06.10 | Release Notes
MultiLine Messaging | 2023.16.09 | Release Notes
MultiLine Messaging | 2023.22.07 | Release Notes
MultiLine Messaging | 2023.07.07 | Release Notes
Teams Voice Integration Release Notes
Call Ringing and Notification Control in Mobile Apps
Salesforce Integration Release Notes
MultiLine for Salesforce v1.40 Release Notes
MultiLine for Salesforce v1.38 Release Notes
MultiLine for Salesforce v1.36 Release Notes
MultiLine for Salesforce Oct 21st Release Notes
MultiLine for Salesforce v1.42 Release Notes
T-Mobile MultiLine Release Notes
T-Mobile MultiLine iOS Release Notes
About T-Mobile iOS Release Notes
Version 4.02.01 HF1 | Release Notes
T-Mobile MultiLine Android Release Notes
About T-Mobile Android Release Notes
Version 4.01.02 HF1 | Android Release Notes
Version 4.01.02 | Android Release Notes
Videos
Activation Videos
Android
How-To Videos
iOS How-To Videos
Android How-To Videos
Management Portal How-To Videos
Intro and Demo Videos
MultiLine Mobile App Demo Video
Movius for Blackberry Intro Video
MultiLine for Microsoft Teams Intro Video
MultiLine WhatsApp Connector Intro Video
MultiLine for Salesforce Intro Video
CLARE Intro Video
MultiLine for Social Messaging
MultiLine for WeChat intro video
Use Case Videos
MultiLine by Movius for General Health
MultiLine by Movius for Retail
MultiLine by Movius for Wealth Managers
MultiLine by Movius for Pharmaceutical Services
MultiLine by Movius for Enterprise BYOD
MultiLine by Movius for Compliance Officers
MultiLine by Movius for Legal
MultiLine by Movius for Educators
MultiLine by Movius for Non-profits
MultiLine by Movius for Contracting
Deploying MultiLine: The Complete Guide for Enterprise
Compliance and Large Enterprise
Introduction
Quantify the Savings
Devise an Engagement Plan
Plan a Phased Rollout
Considerations for a Global Rollout
Deployment FAQ
Compliance FAQ
MultiLine Security
Onboarding End Users
Cost Savings and Small or Medium Business
Introduction
Quantify the Savings
Devise an Engagement Plan
Deployment FAQ
MultiLine Security
Onboarding End Users
Customer Resources Hub π
Quick Start Guides: MultiLine Mobile Apps
iOS
Android
Multiline App Tour
iOS
Android
Desktop
Tablet and iPads
Product Document - iPad
Product Document - Android Tablet
Microsoft Teams Integration Enablement
MS Teams Enablement Overview
Admin Guide: Enable Microsoft Teams calling for a user
End User Guide: Add MultiLine Messaging App to Teams
End User Guide: MultiLine SMS Messaging in Teams
End User Guide: MultiLine Calling in Teams
End-User Guide: Call Ringing and Notification Control in Mobile Apps
Social Messaging Connectors Enablement π
MultiLine for Social Messaging Customer FAQ π
How do I restrict incoming social messages for a user?
Set Up Movius Management Portal (MMP) SAML SSO
MultiLine Desktop Enablement
Salesforce Enablement
MultiLine for Salesforce Product Document
MultiLine for Salesforce Installation Guide for Salesforce Lightning Admins
MultiLine for Salesforce Installation Guide for MultiLine Admins
End-User Guide: Get started with MultiLine for Salesforce
MultiLine for Salesforce | Troubleshooting
MultiLine for Salesforce | FAQ
Admin Guide: Upgrade and register MultiLine for Salesforce
Bulk User Import Configuration For Salesforce
Messaging Only (No Voice) Enablement π
Admin Instructions: Set Forwarding Number for Messaging Only MultiLine
Admin Instructions: Configure mobile recording and announcements
Movius for BlackBerry Enablement
Movius for BlackBerry Product Document
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Teams MultiLine Messaging Release Notes
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What does the orange M icon (MultiLine Indicator) mean?
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