Using WhatsApp Messaging Connector

Topics on using MultiLine WhatsApp Business Messaging Connector.

Articles

About WhatsApp Messaging Connector
Get started with MultiLine WhatsApp Messaging Connector
Getting consent to message using WhatsApp Opt-In Flow
Refer to this topic to learn what to expect when you initiate a new WhatsApp conversation.  Overview WhatsApp Business Accounts are required to gain consent from WhatsApp users prior to messaging them. These opt-in messages are captured by th...
Sending and replying to WhatsApp Messages
Read on to learn about sending and replying to messages with WhatsApp Messaging Connector.  Overview The WhatsApp Messaging Connector allows compliant WhatsApp messaging directly inside MultiLine.  MultiLine users can send WhatsApp mes...
Why can't I add someone from a different department to my WhatsApp group chat?
Problem You are unable to add someone from a different department to a WhatsApp group message.  Why? When your company sets up MultiLine through the Movius Management Portal, they map the company in sub-organizations according to the structu...