Popular Articles

91. Emergency numbers 911 and 988

    Last Updated: 10/13/2023 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting Calling and Messaging
    Read on to learn about using emergency numbers with MultiLine.  The following emergency numbers are only supported in the United States.  911  911 is the number for emergency services in the United States.  Dialing 911 is supported on the foll...

92. Compliance and Large Enterprise

    Last Updated: 02/12/2024 in Customer Resources Hub 🔒 Deploying MultiLine: The Complete Guide for Enterprise

93. Switch SIM card - iOS

    Last Updated: 12/09/2024 in MultiLine User Guides and Videos iOS Settings Switch SIM card
    Read on to learn what to do when you are using MultiLine when changing your SIM card.  Overview For the MultiLine service to work, your MultiLine account is associated with the number provided by your SIM card. When you switch your personal carrie...

94. Call Icons - Intune iOS

    Last Updated: 12/09/2024 in MultiLine User Guides and Videos iOS Calling Call Icons
    Read on to learn about the meaning of icons you will see in your recent calls.  Overview When you go to your list of recent calls, you see information about your most recent call with each party and an icon. If you go to the details, you can see y...

95. Troubleshooting MultiLine for Intune

    Last Updated: 11/13/2024 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ Troubleshooting

96. WeChat: AI-enabled Incoming Message Routing

    Last Updated: 10/29/2024 in MultiLine User Guides and Videos Android WeChat Messaging
    Read on to learn about the AI-enabled incoming message routing for WeChat.  Before you start This feature must be configured for your organization by Movius support for it to be available to you.  Feature Overview The AI-enabled incoming messa...

97. Call Settings: Data/Minutes/Wi-Fi Only - Movius for BlackBerry

    Last Updated: 09/24/2024 in MultiLine User Guides and Videos iOS Settings Call Settings Set Calls for Data/Minutes/WiFi Only
    We want to ensure you stay connected with clients from anywhere. Our patented technology allows you to make and receive calls over wifi, data, and cellular regardless of your underlying carrier. Overview Minutes mode means MultiLine   doesn't requ...

98. Why are Inbound Minutes voicemails going to native iphone when using Live Voicemail?

    Last Updated: 02/15/2024 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ Voicemail FAQ
    Apple recently introduced the Live Voicemail feature to iOS 17 users, which displays real-time transcription of voicemails. Users have the option to answer the call while the Live Voicemail is being left.  If this feature is turned on and Minutes...

99. Sending Picture Messages - iOS

    Last Updated: 10/23/2024 in MultiLine User Guides and Videos iOS SMS and MMS Messaging Send Picture Messages (US and Canada Only)
    Read on to learn about sending picture messages in the mobile application.   Overview You can send picture messages by attaching a file or taking a photo with your camera. Note: If you take the photo with your camera, this photo stays entirely wi...

100. Enable Messaging Opt-In Policy

     Last Updated: 11/17/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage Feature Settings
     How to enable or disable SMS Opt-In Flow in Management Portal.

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