Popular Articles

  1. Manage In-App Notifications

    How to configure a message that displays to all MultiLine users in Management Portal.
  2. Get Started with MultiLine Messaging App for Teams

    How to add the MultiLine Messaging app to Teams.
  3. WhatsApp Messaging - iOS

    Learn how messaging and conversations work when using the WhatsApp Messaging Connector.
  4. Troubleshooting MultiLine for Intune

  5. Move users

    How to move a user account to a different organization.
  6. Why does MultiLine request access to Contacts?

    MultiLine applications are specially designed to protect user privacy.  The Contacts permission is only required for the following reasons: Proper display of Caller ID information,  Enabling one-time import of contacts into MultiLine Contacts, ...
  7. Call from Recents- iOS

    Read on to learn about return calls in MultiLine and MultiLine for Intune iOS.  Overview Recent calls show up in the  Recents  tab.  Before you start Your organization may enable or disable certain functions, including: Calling, Data/Minutes...
  8. What is my Organization ID? What is my username and password?

    MultiLine applications are available by invitation only to prevent unauthorized users. Your IT organization will send you an SMS or email containing your credentials. If you can't find your invitation, ask your IT administrator to send you a new one...
  9. Activating MultiLine iOS - Data Only

    If you are using a tablet or iphone that does not have cellular connectivity, these instructions are for you. Everything you need to get started will be sent to you in a MultiLine invitation. You can use it to start the activation proce...
  10. How-To Videos for MultiLine Admins