New Articles

  1. Introducing AMR-WB for Multiline App [July 2025]

    Introducing AMR-WB for Multiline App Movius  has  introduc ed  support for  HD Voice , also known as  AMR Wideband (AMR-WB) , across both  Minutes Mode  and  Data Mode .   β€― HD Voice  will be enabled  in  ...
  2. Version 4.52.1 HF2 | Platform Release Notes

    Deployment Date:  July 02,2025 Hotfix: Rollback of Unintended "SIPREC" Value in /users/list API An issue was introduced in the /users/list API where a new unintended value " SIPREC " was added to the monitor_calls parameter in Release Versi...
  3. Version 4.52.1 HF1 | Platform Release Notes

    Deployment Date:  July 02,2025 Enhanced E911 Emergency Calling Support (U.S. Only) We’ve implemented an update to the E911 emergency calling service in the United States, making it more flexible and broadly applicable. This enhancement enable...
  4. MultiLine Messaging | Version 2.14.0 | Release Notes

    This is the content for Version 2.14.0 of the MultiLine Messaging app for Teams.  Release planned for Jun 29, 2025. Bug Fix Teams MultiLine Connectivity Improvement: Issue Addressed: Users may have experienced delays in the appearance ...
  5. Version 4.52.1 | Platform Release Notes

    Planned official release schedule and content: Timing: Region Start Date & Time End Date & Time APAC Friday 27-June-2025, 12:00 pm EDT Friday 27-June-2025, 5:30 pm EDT EMEA Saturday 28-June-2025, 9:30 pm EDT Sunday 29-June...
  6. MultiLine Messaging | Version 2.13.0 | Release Notes

    This is the content for Version 2.13.0 of the MultiLine Messaging app for Teams.  Release planned for Jun 15, 2025. Bug Fix WhatsApp Group Message Timestamp Fix : MultiLine users can now view delivery and read receipt timestamps for messag...
  7. MultiLine Messaging | Version 2.12.1 HF1 | Release Notes

    This is the content for Version 2.12.1 HF1 of the MultiLine Messaging app.  Release planned for Jun 2, 2025. Bug Fixes ID Description CS-234475 The chat thread in the MultiLine Messaging App on MS Teams failed to load due to an e...
  8. Version 4.51.1 | Platform Release Notes

    Planned official release schedule and content: Timing: Region Start Date & Time End Date & Time APAC Friday 13-June-2025, 12:00 pm EDT Friday 13-June-2025, 5:30 pm EDT EMEA Saturday 14-June-2025, 9:30 pm EDT Sunday 15-June-2...
  9. Known Issues

    Release Version:  MultiLine for Intune 4.05.02,  MultiLine: 4.05.02 or higher Issue: Incorrect Dialling Behaviour for Caribbean NANP Numbers in Movius App Issue ID: CS-234447 Description: When using Movius app's drop-down co...
  10. Version 4.50.3 HF1 | Platform Release Notes

    Deployment Date:  May 21,2025 Bug Fixes ID Description MPD-3101 This hotfix resolves an issue affecting customers using Native Social Messaging (NSM) capture solution. The bug caused intermittent failures in generating Call Detai...