New Articles

  1. Call contacts - iOS

    Read on to learn about calling people in your Contacts.  This content is under development, instructions and screens are from MultiLine app.  Overview You can look up contacts and call from the info screen.  Before you start Your organ...
  2. Call contacts - iOS

    Read on to learn about calling people in your Contacts.  Overview You can look up contacts and call from the info screen.  Before you start Your organization may enable or disable certain functions, including: Calling, Data/Minutes mode, or ...
  3. Call from Recents- iOS BB

    Read on to learn about return calls in Movius for BlackBerry.  This content is under development - screens and instructions depict MultiLine app experience.  Overview Recent calls show up in the  Recents  tab.  Before you start Your organi...
  4. Call from Messages and Voicemail - iOS

    Read on to learn about making calls to people who sent you a message or voice message.  Overview You can easily call people back from the Messages tab.  Before you start Your organization may enable or disable certain functions, including: C...
  5. Calling from Contacts

  6. Calling from Messages

  7. Number Formatting for WhatsApp Messaging (Mexico and Argentina)

    This article provides information and a workaround for a number formatting scenario impacting MultiLine users who send WhatsApp messages to Mexico and Argentina numbers. Scenario When using MultiLine to message WhatsApp users in Mexico and Argen...
  8. Get Started with Movius Capture for WhatsApp Business

    Overview With Movius Capture for WhatsApp Business, users connect their Work number to the WhatsApp Business app. This ensures all messages sent in the WhatsApp Business app are securely recorded and compliant with your business needs. Before yo...
  9. Error: "No Available Apps" or "Action Blocked" when reinstalling MultiLine for Intune

    We have identified there is a known issue for MultiLine for Intune users reinstalling MultiLine on Samsung devices.  Scenario After installing and opening the MultiLine Intune application, while activating the following errors may appear: ...
  10. Why am I not receiving notifications?

    Users of the MultiLine app expect to receive notifications when receiving new messages, calls, and voicemails. If you are not receiving notifications, or there is a delay in receiving them, please check the following: Have you set MultiLine to D...