New Articles

  1. MultiLine Messaging | Version 2.8.0 | Release Notes

    This is the content for MultiLine Messaging Version 2.8.0 planned for February 2025.  What's New Content Delivery Network (CDN) Migration Movius uses a CDN to deliver files like HTML, CSS, JavaScript, images, icons, and audio to MultiLine user...
  2. Short Code Dialing [January 2024]

    In November, we released version 4.05.01 of the mobile apps ( iOS , Android ) which included changes to standardize the phone number format to conform to the E.164 format . These changes included pre-populating the country prefix on the dialer. ...
  3. Version 4.05.02 HF1 | iOS

    MultiLine iOS App v. 4.05.02 HF1 Release Notes This is the content for Version 4.05.02 HF1 of the MultiLine iOS app. Release planned for submission for Apple approval Friday, February 8, 2024. Bug Fixes ID Description CS-234143 Fix is...
  4. Version 4.05.02 | Android

    MultiLine Android App v. 4.05.02 Release Notes This is the content of the Version 4.05.02 release of MultiLine and MultiLine for Intune Android apps. What's New? Handling Calls to Shortcodes  This release adds capabilities to handle calls to s...
  5. Number Formatting for WhatsApp Messaging (Mexico and Argentina)

    This article provides information and a workaround for a number formatting scenario impacting MultiLine users who send WhatsApp messages to Mexico and Argentina numbers. Scenario When using MultiLine to message WhatsApp users in Mexico and Argen...
  6. Version 4.05.02 | iOS

    MultiLine iOS App v. 4.05.02 Release Notes This is the content of the Version 4.05.02 release of MultiLine and MultiLine for Intune iOS apps. What's New? Handling Calls to Shortcodes  This release adds capabilities to handle calls to short cod...
  7. MultiLine Messaging | Version 2.7.0 | Release Notes

    This is the content for MultiLine Messaging Version 2.7.0 planned for December 2024.  What's New WhatsApp Message Queuing Feature Enhancement Existing functionality:  The WhatsApp Message Queuing feature enhances user productivity by allowing ...
  8. Get Started with Movius Capture for WhatsApp Business

    Overview With Movius Capture for WhatsApp Business, users connect their Work number to the WhatsApp Business app. This ensures all messages sent in the WhatsApp Business app are securely recorded and compliant with your business needs. Before yo...
  9. Error: "No Available Apps" or "Action Blocked" when reinstalling MultiLine for Intune

    We have identified there is a known issue for MultiLine for Intune users reinstalling MultiLine on Samsung devices.  Scenario After installing and opening the MultiLine Intune application, while activating the following errors may appear: ...
  10. Why am I not receiving notifications?

    Users of the MultiLine app expect to receive notifications when receiving new messages, calls, and voicemails. If you are not receiving notifications, or there is a delay in receiving them, please check the following: Have you set MultiLine to D...