Written By Samuel Grinis (Super Administrator)

Updated at April 6th, 2020

This guide is intended for the administrator of the Salesforce installation. Some integration steps will require actions by a MultiLine administrator.

About MultiLine for Salesforce

MultiLine for Salesforce provides seamless integration between and your MultiLine services to enable improved customer retention, greater agent productivity, and advanced business processes.


Must have an active MultiLine subscription. Please contact for more information. 

Salesforce Cloud:

  • Sales
  • Sales Console

Salesforce Edition: 

  • Professional, Enterprise, Unlimited 

Other System Requirements: 

  • Supported browser: Chrome

MultiLine Administrator Action Needed

Before proceeding, the MultiLine Administrator needs to complete the steps in Create an API User for the Salesforce Admin

Once you've received the Welcome Administrator email, you're ready to get started.

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