Configure MultiLine Messages list

Written By Samuel Grinis (Super Administrator)

Updated at April 7th, 2020

MultiLine Messages View can be added to Contacts, Leads, and Person Account Records Page.

  • Select a Contact, click Setup and Edit Page

    1. Click in the tab area 
    2. Click Add Tab
    3. Name the tab as MultiLine
    4. Locate MultiLine Messages List View under Lightning Components on the left section
    5. Drag it under the MultiLine tab
    6. Click Save
    7. Click Activate 
    8. Click App Default. Then Assign as App Default
    9. Select desired Lightning apps and click Next and Save.


    Repeat the steps above for the other Lead and Person Account pages as well.


    Was this article helpful?