May 2021 Release Notes
These release notes outline new features and enhancements to the Movius MultiLine Solution.
It’s easier than ever to activate MultiLine. Previously when users install or reinstall MultiLine apps, they needed to manually enter details such as their organization ID, username, mobile number, and password from their invitation.
We’ve introduced a simpler process that works whether users access their invitation on desktop or mobile phone.
Use the phone’s camera to scan a QR code from an invitation accessed from desktop to automatically download the app and begin activation.
Tap the button from an invitation accessed by phone to automatically download the app and begin activation.
During activation, they’ll only need to enter their personal mobile number, and their one-time PIN will be automatically detected.
If for some reason users are unable to use the simpler onboarding features, manual entry will still be available.
Simplified Onboarding will be available in all MultiLine and Movius for BlackBerry Android and iOS apps
Branding colors will no longer be applied to the Call button in iOS and Android applications. We want to match user expectations that a green Call button is used for making a call and red Call button is used for disconnecting a call.
The change will be available in the MultiLine, Sprint MultiLine, and MultiLine for Intune Android and iOS apps with this release.
Below updates apply to all MultiLine applications
This release changes how it handles calls between two MultiLine users served by the same Movius server instance. Today, such calls are connected within the Movius solution. Going forward these calls will be routed through the carrier networks as other calls between a MultiLine user and a Guest (non-MultiLine) user.
How it works:
A Call from MultiLine user A to MultiLine user B is treated as a Call from MultiLine user A to a Guest phone number (which is MultiLine user B’s MultiLine number. This call routes through the carrier network serving MultiLine user A’s MultiLine number.
The resulting call to MultiLine user B’s MultiLine number is present over MultiLine User B’s carrier network as a call from a Guest phone number (which happens to be MultiLine user A’s MultiLine number).
All calls are available within carrier networks for legal intercept. Special routing is no longer required.
From an Organizational reporting standpoint, all calls are reported in a consistent manner.
When calls are between MultiLine users in different Organizations, a given MultiLine user’s Organization Administrator does not see that the other MultiLine user is also a member of another Organization.
For billing purposes, all calls are treated in a consistent manner since they all route through carrier networks.
For backward compatibility, the new call handling can be disabled at an organization level.
We have increased the amount of phone numbers that users can add to their blocked numbers list from 50 to 1000. We hope that this will help users defend against unwanted callers and spam callers.
Dropped call records added to MMP Reports and CDR Call API
Records of calls that are dropped prior to being answered will be added to the MMP and CDR Call API for detailed call information requests. Previously this information only included answered calls.
Filter for dropped calls will be added as an option for Call Type in Voice Activity Reports search.
API documentation available upon request.
We’ve made changes to the Accounts page to be easier to navigate:
Admins can view information about the number of users and pages
The current page is highlighted so admins know where they are
Admins will return to the page they were on after editing records
Server - Non-TP MultiLine MO Data to MultiLine MT Data issue
Server - Native Voicemail Prevention for Inbound Minutes Calls
Server - MMP - Failed to Create administrator on sprint instance
Server - API - list user API related issue Dal10
Server – API – list user API timed out for one customer
Client - Android Intune - Exchange contacts not syncing properly
Client – IOS - Unable to onboard when there is + symbol in username (email ID)
Client - Movius MultiLine - Cannot call HK numbers