Release notes offer brief, high-level descriptions of enhancements and new features for MultiLine Apps, including MultiLine, Movius for BlackBerry, and MultiLine for Intune.
Movius reserves the right to make updates to the production deployment schedule and release content at any time prior to the release.
Movius MultiLine iOS Apps v. 4.02.01 Release Notes
We update MultiLine applications quarterly with new features and improvements. To stay up to date and make the most of your MultiLine experience, please read on and learn what’s new with the MultiLine for Intune app.
Movius reserves the right to make updates to the production deployment schedule and release content at any time prior to the release.
Production Deployment Schedule
- MultiLine for Intune v. 4.02.01 | iOS | March 23, 2024
- MultiLine v. 4.02.01 | iOS | March 29, 2024
What's New?
iOS Intune SDK Upgrade
We are updating to support Microsoft Intune App SDK.
Bug Fixes
Internal stability and performance fixes.
Version History
Date | Description of Change |
---|---|
12/01/2023 | Created |
01/11/2024 | Adjusted date of deployment |
01/24/2024 | Added Deployment Date |
02/12/2024 | Added MML iOS Deployment Date |
02/26/2024 | Removed deployment date for MultiLine for Intune, will post correct date soon |
03/14/2024 | Added MultiLine for Intune date |
MultiLine App v. 4.01.06 Hotfix Release Notes
We update MultiLine applications quarterly with new features and improvements. To stay up to date and make the most of your MultiLine experience, please read on and learn what’s new with the MultiLine, MultiLine for Intune, and Movius for BlackBerry apps.
Deployment Schedule
- MultiLine for Intune iOS v. 4.01.06 | March 15, 2024
Bug Fixes
ID | App | Description |
---|---|---|
CS-233582 | MultiLine for Intune | Fixed issue causing lost myid tokens |
Version History
Date | Description of Change |
---|---|
03/12/2024 | Created |
MultiLine App v. 4.01.05 Hotfix Release Notes
Hotfixes are quick code corrections to correct for bugs that occur outside our normal release schedule.
Deployment Schedule
- MultiLine for Intune iOS v. 4.01.05 | February 23, 2024
Bug Fixes
ID | App | Description |
---|---|---|
CS-233443 | MultiLine for Intune | Fixes the issue with notifications occasionally displaying “You have multiple events” instead of the actual notification content when there where multiple messages pending to be processed. |
- | MultiLine for Intune | Code optimization to minimize the chances of the phone not giving time to the app to generate the token during installation. |
Version History
Date | Description of Change |
---|---|
02/26/2024 | Created |
MultiLine App v. 4.01.01 Hotfix
Hotfixes are quick code corrections to correct for bugs that occur outside our normal release schedule.
Deployment Schedule
- MultiLine for Intune Android v. 4.01.01 Hotfix | February 23, 2024
Bug Fixes
ID | App | Description |
---|---|---|
CS-233567 | MultiLine for Intune | Fix for issue: when the app was asleep, users opening MultiLine from a new message notification were not sent to the message thread. |
Version History
Date | Description of Change |
---|---|
02/22/2024 | Created |
02/26/2024 | Removed unnecessary digits from version |
MultiLine App v. 4.01.04 Hotfix Release Notes
Hotfixes are quick code corrections to correct for bugs that occur outside our normal release schedule.
Deployment Schedule
- MultiLine for Intune iOS v. 4.01.04 | February 2, 2024
Bug Fixes
ID | App | Description |
---|---|---|
CS-233477 | MultiLine for Intune | Duplicate threads on re-onboard / Issue with Group Text formatting |
CS-233512 | MultiLine for Intune | Duplicated Threads (when using the app) |
CS-233513 | MultiLine for Intune | Threads disappearing |
CS-233511 | MultiLine for Intune | Upon opening a new message window a new message from an existing thread would appear |
CS-233508 | MultiLine for Intune | Incorrect date on synced SMS threads on re-onboard |
Version History
Date | Description of Change |
---|---|
02/26/2024 | Created |
MultiLine App v. 4.01.03 Hotfix Release Notes
Hotfixes are quick code corrections to correct for bugs that occur outside our normal release schedule.
Deployment Schedule
- MultiLine for Intune iOS v. 4.01.03 | January 19, 2024
Bug Fixes
ID | App | Description |
---|---|---|
M2023-7544 | MultiLine for Intune | WhatsApp Message compose is not enabled, after WhatsApp Guest confirm OPT_IN |
Version History
Date | Description of Change |
---|---|
02/26/2024 | Created |
MultiLine App v. 4.01.02.03 Hotfix Release Notes
We update MultiLine applications quarterly with new features and improvements. To stay up to date and make the most of your MultiLine experience, please read on and learn what’s new with the MultiLine, MultiLine for Intune, and Movius for BlackBerry apps.
Deployment Schedule
- MultiLine for Intune iOS v. 4.01.02 | January 10, 2024
- MultiLine iOS v. 4.01.02 | February 1, 2024
Bug Fixes
ID | App | Description |
---|---|---|
CS-233427 | MultiLine for Intune | Fixed issue causing MultiLine for Intune to crash while using click-to-dial |
CS-233023 | MultiLine for Intune | Upgrade PhonenumberKit library |
Version History
Date | Description of Change |
---|---|
01/10/2024 | Created |
01/16/2024 | Add MultiLine Hotfixes |
01/24/2024 | Deployment Date iOS pushed to Feb 1 |
2/26/2024 | Removed unnecessary digits from Hotfix version |
Movius MultiLine App v. 4.01 Release Notes
We update MultiLine applications quarterly with new features and improvements. To stay up to date and make the most of your MultiLine experience, please read on and learn what’s new with the MultiLine, MultiLine for Intune, and Movius for BlackBerry apps.
Version 4.01.01
Production Deployment Schedule
- MultiLine for Intune v. 4.01.01 | iOS | December 16, 2023
- Movius MultiLine v. 4.01.01 | iOS | December 16, 2023
What's New?
Call and Message Log Sync
Previously, users who uninstalled and reinstalled MultiLine had their call history cleared from MultiLine. Now, for up to 150 calls, Call History will be available after reinstallation of the app.
Learn more at Set up Call & Messages Back-Up.
Label configuration option for Home
The MultiLine application offers a field for categorizing phone numbers. Now, Movius customer service can configure the option for Management Portal admins to set the "Home" contact label to display as "MultiLine" instead. This allows end-users to label a number as a MultiLine number in the app.
Bug Fixes
ID | Description |
---|---|
CS-233261 | Fix issue causing inability to delete message thread generated by attempt to WhatsApp message a number that doesn't have WhatsApp enabled |
CS-233282 | Remove extra space from the first name in a list of group chat participants |
CS-233381 | Fix issue with SMS thread switching to another SMS thread |
CS-233360 | Fix issue with app crashing during exchange sync after app reinstall |
CS-233316 | Fix issue with forced app sync not completing |
CS-233306 | Fix issue causing user to lose place in contact list after opening contact |
CS-233288 | Fix issue allowing user to set MultiLine number as new SIM number during update SIM process. |
Version History
Date | Description of Change |
---|---|
12/01/2023 | Created |
Movius Android App v. 4.00.01 - 4.01.01 Release Notes
We update MultiLine applications quarterly with new features and improvements. To stay up to date and make the most of your MultiLine experience, please read on and learn what’s new with the MultiLine, MultiLine for Intune, and Movius for BlackBerry apps.
Version 4.00.01 - 4.01.01
Production Deployment Schedule
- Movius MultiLine v. 4.01.01 | Android | February 17, 2024
- MultiLine for Intune v. 4.00.01 | Android | January 13, 2024
- MultiLine for Intune v. 4.01.01 | Android | February 9, 2024
- Movius for BlackBerry v. 4.00.01 | Android | TBD
What's New?
User interface and performance updates
Updates to the visual design that make the app experience more productive and intuitive. Below are just a few examples of the interface changes coming soon.
Call and Message Log Sync
Previously, users who uninstalled and reinstalled MultiLine had their call history cleared from MultiLine. Now, for up to 150 calls, Call History will be available after reinstallation of the app.
Learn more at Set up Call & Messages Back-Up.
Bug Fixes
ID | Description |
---|---|
CS-233087 | Fixed issue causing error message to display when sending a WhatsApp Opt-In, despite Opt-In being successful. |
CS-232729 | Fixed issue causing Android phones under certain policies to default to Minutes and manually enter E911 details |
Version History
Date | Description of Change |
---|---|
12/01/2023 | Created |
01/11/2024 | Edited release schedule and version number |
01/12/2024 | Added bug fixes |
02/22/2024 | Added Release Versions to Production Schedule and added Call Log Sync |
Movius iOS App v. 4.00.00 Release Notes
We update MultiLine applications quarterly with new features and improvements. To stay up to date and make the most of your MultiLine experience, please read on and learn what’s new with the MultiLine, MultiLine for Intune, and Movius for BlackBerry apps.
Version 4.00.00
Production Deployment Schedule
- MultiLine for Intune v. 4.00.00 | iOS | November 18, 2023
- Movius MultiLine v. 4.00.01 | iOS | December 2, 2023
- Movius for BlackBerry v. 4.00.00 | iOS | TBD
What's New?
User interface and performance updates (iOS)
Several updates to the visual design that make the app experience more productive and intuitive, including:
- Multiple UI updates to provide a consistent experience across all app functionality
- A new voicemail tab allowing direct access to voicemails on the Messages screen
- An updated Settings screen to make it easier to manage your MultiLine experience
- An expanded color palette to help users more easily distinguish message threads, new messages (blue icons), contacts, and settings
- A simpler dialer interface and added colors to the dialer buttons
- The Call Over Data or Minutes toggle on the left of the dialer now changes colors (blue for Data, green for Minutes) based on the user's selection
- A more seamless Minutes calling experience
Version History
11/01/2023 | Created |
11/07/2023 | Updated Release Schedule |
11/10/2023 | Added bug fix to notes |
11/15/2023 | Removed bug fix table added in error on 11/10 Added more imagery of changes |
11/22/2023 | Add information about pluto hotfix hotfix |
12/01/2023 | Added more information about pluto hotfix |
Movius MultiLine for Intune Android App v. 3.08.01 Release Notes
We update MultiLine applications quarterly with new features and improvements. To stay up to date and make the most of your MultiLine experience, please read on and learn what’s new with the MultiLine for Intune app.
Movius reserves the right to make updates to the production deployment schedule and release content at any time prior to the release.
Production Deployment Schedule
- MultiLine for Intune v. 3.08.01 | Android | December 16, 2023
What's New?
Label configuration option for Home
The MultiLine application offers a field for categorizing phone numbers. Now, Movius customer service can configure the option for Management Portal admins to set the "Home" contact label to display as "MultiLine" instead. This allows end-users to label a number as a MultiLine number in the app.
Bug Fixes
ID | Description |
---|---|
none | none |
Version History
Date | Description of Change |
---|---|
12/01/2023 | Created |
Movius App 3.07 Release Notes
We update MultiLine applications quarterly with new features and improvements. To stay up to date and make the most of your MultiLine experience, please read on and learn what’s new with the MultiLine, MultiLine for Intune, and Movius for BlackBerry apps.
Version 3.07.01
Production Deployment Schedule
MultiLine for Intune v. 3.07.01 | iOS | September 8, 2023
MultiLine for Intune v. 3.07.01 | Android | September 15, 2023
Movius MultiLine v. 3.07.01 | iOS | September 8, 2023
Movius MultiLine v. 3.07.01 | Android | September 15, 2023
Movius for BlackBerry v. 3.07.01 | iOS | September 8, 2023
Movius for BlackBerry v. 3.07.01 | Android | September 15, 2023
What's New?
Data-Only onboarding
Users can activate MultiLine with a data-only connection. Users will be able to message and call using data, calls on minutes will be disabled.
We've redesigned the MultiLine activation process to minimize user input requirements, allowing for a seamless and efficient experience. Users activating with a data-only connection will not need to provide their phone number and will receive their PIN over email.
Admin enablement instructions are available at Set Up Data Only Onboarding.
SIM-swap support
When users replace their personal SIM cards they'll no longer need to reactivate the account. For more information see Switching SIM card or phone.
ARYA Actions
ARYA will respond to spam reports by blocking the reported number for the user who reported it. For more information see ARYA: Providing Call Quality Feedback Product Document (Requires customer log in).
Local CLI display
Telecommunication regulations in Singapore now require mobile devices to display calls from trusted local sources using the local number format. In this release, we support displaying numbers in this format.
MultiLine for Intune iOS SDK 17.6.1
We updated to support Microsoft Intune App SDK for iOS version that is recommended for iOS 17.
Bug Fixes
ID | Version | Description |
---|---|---|
CS-232938 | 3.7.1 | When only Native Contacts are enabled, it will be set as the default contact source |
Version 3.07.02
Production Deployment Schedule
Movius MultiLine v. 3.07.02 | iOS | October 6, 2023
MultiLine for Intune v. 3.07.02 | iOS | October 6 2023
Movius for BlackBerry v. 3.07.02 | iOS | October 6, 2023
What's new?
- Movius for BlackBerry will update to use BlackBerry SDK 12.0.0.57 for iOS 17 compatibility
Bug Fixes
ID | Description |
---|---|
M2023-3732 | Fixed an issue impacting message display on iOS 17 |
CS-233162 | Fixed an issue that caused a conversation thread to not refresh when receiving a new message |
CS-233167 | Fixed an issue impacting WhatsApp Template message delivery |
Version 3.7.3
Production Deployment Schedule
Movius MultiLine v. 3.07.03 | iOS | October 20, 2023
MultiLine for Intune v. 3.07.03 | iOS | October 20, 2023
Movius for BlackBerry v. 3.07.03 | iOS | Nov 3, 2023
Bug Fixes
ID | Version | Description |
---|---|---|
CS-233206 | 3.07.03 | We fixed an issue where regional timestamp or calendar settings caused message threads to crash for Singapore users. |
M2023-4982 | 3.07.03 | We fixed a static noise occurring during the ringack tone and call for some data calls. |
Version History
Date | Description |
---|---|
05/30/2023 | Created |
07/20/2023 | Edited release cadence, story content, and added Bug Fixes |
07/04/2023 | Added link to Admin doc for Data Only Onboarding |
08/09/2023 | Update dates |
08/11/2023 | Update dates |
08/17/2023 | Add links to documentation |
08/24/2023 | Updated release dates for 3.07.01 |
08/30/2023 | Updated dates |
09/14/2023 | Add Android dates and iOS ADK update |
09/26/2023 | Add info for 3.07.02 Bug Fix release |
09/29/2023 | Update date for 3.07.02 Bug Fix Release |
10/4/2023 | Add Movius for BlackBerry 3.07.02 |
10/12/2023 | Add date for 3.07.03 Release |
10/23/2023 | Add 2 Bug Fixes to 3.07.03 Updated Release Dates |
11/1/2023 | Add Movius for BlackBerry hotfix to 3.07.03 Move ui fix to version 4 |
Movius App 3.06 Release Notes
Read on to learn what’s new with MultiLine Apps.
Movius reserves the right to make updates to the production deployment schedule and release content at any time prior to the release.
Production Deployment Schedule
- March 24, 2023 | MultiLine for Intune v. 3.06.01 (Android)
- March 29, 2023 | MultiLine for Intune v. 3.06.02 (iOS)
- April 21, 2023 | Movius MultiLine v. 3.06.01
- April 23, 2023 | MultiLine for Intune v. 3.06.03 (iOS)
- April 28, 2023 | Movius for BlackBerry v. 3.06.01
- May 12, 2023 | MultiLine for Intune v. 3.06.04 (iOS)
- June 9, 2023 | Movius for BlackBerry v. 3.06.02 (iOS)
- June 9, 2023 | Movius MultiLine v. 3.06.02 (iOS)
- June 9, 2023 | MultiLine for Intune v. 3.06.05 (iOS)
- June 26, 2023 | Movius for BlackBerry v. 3.06.03 (iOS)
- June 29, 2023 | Movius for BlackBerry v. 3.06.04 (iOS)
- June 30, 2023 | MultiLine for Intune v. 3.06.06 (iOS)
- July 7, 2023 | Movius for BlackBerry v. 3.06.02 (Android)
Announcing WeChat and LINE for all applications
WeChat and LINE are now supported as new social messaging channels, in addition to WhatsApp. Please contact your Account Manager to learn more.
What's new with MultiLine for Intune?
Improvements to end-user activation flow
When end-users install MultiLine apps, they must complete the activation process before they begin using them. The new process is far more streamlined, reducing the time and effort required by end-users to activate the app. It will not require scanning a QR code, or entering the username and password credentials. Optionally, at customer request, retrieving an OTP PIN code can be disabled.
WhatsApp icon fix (v. 3.6.2)
The WhatsApp icon was displayed in contact cards for users who did not have WhatsApp enabled. This has been fixed.
Intune iOS SDK Update (v. 3.6.2)
We updated to the Intune iOS SDK (17.2.0) for Multiline for Intune app.
Country code fix (v. 3.6.3)
Some users noticed that an additional country code was being incorrectly prepended when sending a message to an international destination. This has been fixed.
Intune iOS SDK Update (v. 3.6.4)
We updated to the Intune iOS SDK (17.4.0) for Multiline for Intune app.
Performance and reliability enhancements
Movius for BlackBerry iOS v. 3.06.02, Movius MultiLine iOS v. 3.06.02, MultiLine for Intune iOS v. 3.06.05
Movius uses SIP ping requests to detect connectivity status from the MultiLine application to the Movius Platform. We are moving the handling of these SIP pings from the firewall to the Session Border Controller (SBC). We're doing this because the SBC is better able to handle this traffic. There will be no detectable impact for users.
Label configuration option for Home 2
Movius for BlackBerry iOS v. 3.06.03 and Movius for BlackBerry Android v. 3.06.02
The Movius for BlackBerry application offers fields for categorizing phone numbers, such as Home, Home 2, Work, Work 2, Mobile, etc. Now, MultiLine admins can configure the "Home 2" contact label to display as "MultiLine" instead, so that users will more easily be able to identify their contact's MultiLine number.
Bug Fixes
ID | Description |
---|---|
CS-232971 | User reported an issue on Movius for BlackBerry using click-to-text from BlackBerry Work. This has been fixed in Movius for BlackBerry iOS v. 3.06.02. |
None | MultiLine notifications were not showing the relevant information for calls and messages. This has been fixed in Movius for BlackBerry iOS v. 3.06.04 |
CS-233004, CS-233006 | Some users would see an intermittent Intune authentication error. This has been fixed in MultiLine for Intune iOS v. 3.06.06 |
Version History
- 4/24 - Updated Production Deployment Schedule
- 6/7 - Added content and bug fix information for June 9
- 6/22 - Added content and bug fix information for June 24
- 6/25 - Changed dates for June 24 release to June 16 and 30
- 6/30 - Changed date for Movius for BlackBerry v. 3.6.2 (Android) and added bug fix information for June 29
Movius App 3.05 Release Notes
Read on to learn what’s new with MultiLine Apps.
Production Deployment Schedule
- December 9, 2022 | Movius for BlackBerry 3.05.02
- December 16, 2022 | MultiLine v. 3.05.01
- December 16, 2022 | MultiLine for Intune v. 3.05.01
What's new with all MultiLine apps?
Previously, users could only search for contacts using name or phone number. Users may now search for contacts using any saved contact details, for example address, department, or company.
See Searching, Viewing, and Editing Contacts.
What's new with Movius for BlackBerry?
- Picture messaging is now available for Movius for BlackBerry apps.
- Pictures can be sent from the phone camera or phone gallery.
- Movius for BlackBerry doesn't store pictures in the phone gallery. To keep pictures secure:
- For iOS, Movius for BlackBerry uses the BlackBerry File Manager APIs.
- For Android, Movius for BlackBerry uses App Memory (only accessible to the Movius for BlackBerry app) with file information stored in an encrypted database.
- Picture messaging can be enabled or disabled in the Movius MMP portal.
- For end user instructions, see Sending Picture Messages.
- For admin instructions, see Enable Picture Messaging.
What's new with MultiLine and MultiLine for Intune?
- Multiple Contacts Folders Sync
- Prior to this release, Exchange contacts needed to be in the root folder in order to sync with MultiLine. Now, MultiLine will be able to sync with contacts in the direct sub-folders.
- Whether the contacts are in the root folder or sub-folder, they will appear in the same flat Contacts list in the MultiLine or MultiLine for Intune apps.
- Contacts Search Improvements
- Currently, when a user searches their contacts list only the first name and last name of a contact display. This could cause confusion if there are two members in a Contacts list with the same or similar name. Now, more details will display including:
- Email Address
- Job Title
- Currently, when a user searches their contacts list only the first name and last name of a contact display. This could cause confusion if there are two members in a Contacts list with the same or similar name. Now, more details will display including:
iOS | |
Android |
Note: This functionality was introduced to Movius for BlackBerry users in v. 3.04.02
Movius App 3.04 Release Notes
Read on to learn what’s new with MultiLine Apps.
Production Deployment Schedule
- October 28, 2022 | Movius for BlackBerry v. 3.04.02
- November 11, 2022 | Movius MultiLine v. 3.04.01
- November 7, 2022 | MultiLine for Intune v. 3.04.01
- December 19, 2022 | Movius MultiLine v. 3.04.02
- December 19, 2022 | MultiLine for Intune v. 3.04.02
What's new with all MultiLine Apps?
ARYA Customer Feedback - New Options
If an organization chooses to enable ARYA Customer Feedback, their users are prompted after calls to provide feedback (See Arya: Providing Call Quality Feedback Product Document). The feedback is ingested by an AI-powered tool that identifies potential issues that will improve call performance.
In this release, we've added more options for users to select from to describe problems with a call, including an "Other" option that allows the user to enter their own reason if none of the provided options apply.
Movius provides a set of default options (Call Dropped, Could not hear the other party, Call/Speech Delay, Spam Call, Other) and can configure custom options for customers by request.
Contacts Search Enhancement
Currently, when a user searches their contacts list only the first name and last name of a contact display. This could cause confusion if there are two members in a Contacts list with the same or similar name. Now, more details will display including:
- Email Address
- Job Title
iOS | |
Android |
What's new with Movius for BlackBerry?
- BlackBerry Contacts Sync Enhancement (v. 3.04.20) - Using new functionality from the BlackBerry BEMS 3.4.3.3 API release, Movius or BlackBerry will now be able to sync contacts from any Contact folder.
What's new with Movius MultiLine?
- Automatic Timezone Detection (v. 3.04.01) - When using Manage Availability to set Business Hours, the interface will now automatically detect if the user has changed time-zones.
- It will prompt user with "You have moved to a new timezone, do you want to update your device to the new timezone” with 'Yes' and 'No' options".
- WhatsApp Picture Messaging Support (v. 3.04.02) - WhatsApp Messaging Channel will support picture messaging.
- WhatsApp Multiple Group Messaging Support (v. 3.04.02) - WhatsApp Messaging Channel will support multiple group messaging threads.
What's new with MultiLine for Intune?
- Automatic Timezone Detection (v. 3.04.01) - When using Manage Availability to set Business Hours, the interface will now automatically detect if the user has changed time-zones.
- It will prompt user with "You have moved to a new timezone, do you want to update your device to the new timezone” with 'Yes' and 'No' options".
- It will prompt user with "You have moved to a new timezone, do you want to update your device to the new timezone” with 'Yes' and 'No' options".
- WhatsApp Picture Messaging Support (v. 3.04.02) - WhatsApp Messaging Channel will support picture messaging.
- WhatsApp Multiple Group Messaging Support (v. 3.04.02) - WhatsApp Messaging Channel will support multiple group messaging threads.
Movius August 2022 Release Notes
Read on to learn what’s new with MultiLine Apps, the Management Portal, and API.
Prior to scheduled release dates, dates and content of these Release Notes are subject to change.
App Update Schedule
App | Scheduled Release Date | Version |
Movius MultiLine | 16-Jul-22 | 3.03.01 |
Movius for BlackBerry | 17-Jun-22 | 3.02.01 |
MultiLine for Intune | 16-Jul-22 | 3.03.01 |
Movius for BlackBerry | 12-Aug-22 | 3.03.01 |
What's new with Movius MultiLine
Below change planned for Movius MultiLine v3.03.01
- WhatsApp Group Messaging
- Prior to this release, only 1:1 messaging was available. With version [version number], MultiLine users can have a group message with multiple MultiLine user participants. Learn more at Sending and Replying to WhatsApp Messages.
What's new with all apps
Below change planned for all apps v3.03.01
- Contacts list screen: Users of Exchange Contacts can now tap and drag down on their list of contacts to initiate Contact Sync.
Below changes planned for Movius for BlackBerry v3.02.01, Movius MultiLine v3.03.01, T-Mobile MultiLine v3.03.01, and MultiLine for Intune v3.03.01
- Recents & Messages tab (IOS ONLY)
Search bar will only display when the user begins scrolling.
Contacts tab
Removed Briefcase icon.
Renamed ‘My Number’ to "My Movius Number".
Dialpad
Added down arrow to Country Code menu, tap to list the countries.
Added label for “Call over Minutes/Data”.
Enhanced “Add Number” interaction.
Settings tab
Removed sub header ‘My MultiLine number’.
Removed Briefcase icon.
Renamed ‘Work’ to ‘My Movius Number’.
Removed ‘Personalize Number’ menu item.
Call Settings
Removed word ‘MultiLine’ on description text of “Wi-Fi Only” option.
Manage Availability
Show description text only for the selected option.
Removed “Set” button for Business hours. The setting will now automatically save when the user taps on ‘Back’ to leave the screen.
Removed Data/Minutes tab from Recent Calls. Data/Minutes mode switching is now only available from Dialer.
Disabled settings will now be hidden. Previously, disabled settings would still appear in the app and be greyed out to indicate they were disabled.
Below change planned for Movius for BlackBerry v3.03.01.
- Manage Availability
Show description text only for the selected option.
Removed “Set” button for Business hours. The setting will now automatically save when the user taps on ‘Back’ to leave the screen.
Now can automatically detect when user changes time-zones; prompts user with "You have moved to a new timezone, do you want to update your device to the new timezone” with 'Yes' and 'No' options".
- ARYA User Interface Update: new menu options have been added to the call quality feedback menu prompt displayed to users.
Revision History
Date | Revision | Description |
06/30/2022 | rev.1 | Originally published |
08/22/2022 | rev.2 | Release date corrections |
09/06/2022 | rev.3 | Added missed BlackBerry 3.03.01 Only stories |
MultiLine App v. 3.01 Release Notes
Read on to learn what’s new with MultiLine Apps and the Management Portal. Happy Holidays and a Happy New Year from Movius!
App Update Schedule
Updated apps become available in the App and Play Store after their review process.
- January 10, 2022 | iOS Movius MultiLine v. 3.01
- January 31, 2022 | Android Movius MultiLine v. 3.01
- January 25, 2022 | iOS Movius for BlackBerry v. 3.01
- January 31, 2022 | Android Movius for BlackBerry v. 3.01
What's new?
- Arya – Movius AI driven Call Quality Feedback Collection Process
- MultiLine users are now able to rate the quality of their calls by giving a thumbs up or thumbs down.β―
- User feedback will be used by Movius to identify opportunities to further improve the service using our analytics and AI technology.
- This feedback method will eliminate the need for help tickets and manual sending of logs when users experience poor call quality.β―
- Admins will receive a daily report by email detailing the data collected. If tickets are opened related to user feedback, progress on these will be tracked in the daily report.β―
- The report includes data such as the quantity of data and minutes calls that were rated poorly, the phone models and carriers used by end users, as well as many other useful statistics.
- For "thumbs down" reports Movius will create trouble tickets and communicate the RCA for the call failure in the case. Additionally for admins that have secure FTP servers, a CSV report can be uploaded which will allow the admin to consume and display the data the way they want to.
Learn more.
- PIN User experience update:
- During activation of MultiLine apps, users now have the option to receive the PIN by IVR callback. This ensures that in the case the user is unable to get their PIN by SMS message, the user can complete activation by receiving the PIN by phone call.
- During activation of MultiLine apps, users now have the option to receive the PIN by IVR callback. This ensures that in the case the user is unable to get their PIN by SMS message, the user can complete activation by receiving the PIN by phone call.
Updates and Issue Fixes
Platform | Released in version | Problem Fixed |
All apps | 3.1.1 | You can now remove Do Not Disturb setting when call forwarding is disabled (M2021-4117) |
All apps | 3.1.1 | Resolved Account not Active error (CS-231813) |
All apps | 3.1.1 | Resolved duplicate Exchange Contacts error (CS-231903) |
All iOS apps | 3.1.1 | Code refactor |