New Articles

  1. Movius Hosting and Delivery Policies

    Download the PDF:  Movius Hosting and Delivery Policies[90].pdf
  2. How do I reonboard MultiLine after deleting the app?

    Sometimes you need to delete the app, whether you're changing phones or something else. Whenever you install or reinstall MultiLine you must reactivate.  Note: Activation pairs your native phone with your assigned MultiLine number. You ca...
  3. Enterprise Guide: Microsoft Teams Integration - Licensing and configuration

    Introduction Microsoft Teams offers an inside service called “Direct Routing” that allows organizations to connect external phone lines and use Teams as an office phone system. It gives businesses the ability to bring Public Switched ...
  4. Enterprise Guide: Microsoft Teams Integration - Metaswitch Perimeta Licensing and Configurations

    Introduction Microsoft Teams is a unified communication and collaboration tool that provides users with voice calling, online chat, video conferencing, meetings, file storage and integration with Office 365 applications. It is possible to provid...
  5. Enterprise Guide: Microsoft Teams Integration - Movius System Configurations

    Introduction The Microsoft Teams integration with Movius platform acts like the PBX integration that was developed for the Sprint/Stifel opportunity. The numbers that will be shared by users of Movius MultiLine and Microsoft Teams will be provided ...
  6. Enable Microsoft Teams for a user

    Read this to learn how to enable Microsoft Teams integration for users who will use the same number for Microsoft Teams and MultiLine.  Overview Enabling Microsoft Teams integration will allow for the user's mobile phone and Microsoft Tea...
  7. Using Microsoft Teams Integration

    Read on to learn about messaging using the MultiLine integration with Microsoft Teams.  Overview When your organization uses the MultiLine integration with Microsoft Teams, you can message from your MultiLine number in Microsoft Teams. When ...
  8. Can I upload my mobile MultiLine local contacts or native contacts to MultiLine Desktop?

    We don't currently support directly uploading MultiLine local contacts or native contacts to MultiLine Desktop. There is no sync between mobile MultiLine local contacts and MultiLine Desktop.  Currently, we support access to Exchange Conta...
  9. Why does MultiLine request access to Contacts?

    MultiLine applications are specially designed to protect user privacy.  The Contacts permission is only required for the following reasons: Proper display of Caller ID information,  Enabling one-time import of contacts into MultiLine C...
  10. Getting consent to message using WhatsApp Opt-In Flow

    Refer to this topic to learn what to expect when you initiate a new WhatsApp conversation.  Overview WhatsApp Business Accounts are required to gain consent from WhatsApp users prior to messaging them. These opt-in messages are captured by th...