MultiLine for Intune Release Notes | June 2020

Movius MultiLine for Intune Release Notes

June 2020 

These release notes outline new features and enhancements to the Movius MultiLine Solution. These notes will provide details of changes to the MultiLine App and Management Portal.

Announcing MultiLine for Intune

Movius now supports the Microsoft Intune enterprise mobility suite, providing integration with the entire Microsoft ecosystem. Microsoft Intune is a cloud-based service that focuses on mobile device management (MDM) and mobile application management (MAM). Customers manage apps using the Intune console in the Azure portal.

The new application named “MultiLine for Intune” is now available in the Apple App store and Google Play store. The features & behavior are similar to the existing Movius for Blackberry application.

End user documentation and instructions for administrators to add MultiLine for Intune as an allowed application are available in the knowledge base. 

Limitations:

When sharing a log from MultiLine for Intune with customer service by email you need to manually fill out the fields:

  • To field: Enter your customer support email ID
  • Cc field: Enter the email ID of anyone who wants to track progress on the issue
  • Subject: Enter the description of the issue you’re having
  • Body: Enter the details described below. 

To help us assist you, please open the log which is attached to your email and find the following details (use ctrl-F to find “App Name”):

  • App Version
  • OS Version
  • Device
  • Company/Org ID
  • Virtual Number
  • Inbound/Outbound Call Mechanism

Screenshot of example log