Messages and Voicemail

Articles

Sending and replying to SMS
Read on to learn about sending SMS messages. Overview There are two ways to message in MultiLine: from the Messages screen and Contact details.  Before you start Your organization can enable or disable certain functions, including: Messag...
Sending and replying to WhatsApp Messages
Read on to learn about sending and replying to messages with WhatsApp Messaging Connector.  Overview The WhatsApp Messaging Connector allows compliant WhatsApp messaging directly inside MultiLine.  MultiLine users can send WhatsApp mes...
Using MultiLine Voicemail
Read this to set up your voicemail. Learn how to record your voicemail greeting and listen to voicemails.  Overview The MultiLine application provides you a separate voicemail to use for your business calling. You have three options: the defa...
Getting consent to send SMS or WhatsApp messages
Read this to learn how the Opt-In Flow collects consent for MultiLine users to send SMS or instant messages to users. Overview Many regulated users must get consent from their clients to start text messaging conversations. MultiLine automates this...
Sending Picture Messages
Read on to learn about sending picture messages in the mobile application.   Overview You can send picture messages by attaching a file or taking a photo with your camera. Note: If you take the photo with your camera, this photo stays entire...