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- What is MultiLine?
- About Movius for BlackBerry
- Find and use your invitation
- Get started with Calling
- Call Settings: Set Data or Minutes calling modes
- Get started with Messaging
- Get started with Contacts
- Call Handling: Sequential and Simultaneous Dial, Do Not Disturb, Call Forwarding
- Get started with MultiLine Voicemail
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- What is MultiLine?
- About MultiLine for Intune
- Find and use your invitation
- Get started with Calling
- Call Settings: Set Data or Minutes calling modes
- Get started with Messaging
- Get started with Contacts
- Call Handling: Sequential and Simultaneous Dial, Do Not Disturb, Call Forwarding
- Get started with MultiLine Voicemail
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- How do I contact support?
- How do I solve call quality issues, dropped calls, or connection errors?
- Why is my phone not "waking up" to notify me I received a MultiLine SMS?
- When I make or receive calls, why do I see a number that I do not recognize?
- Why is my ringtone different in Minutes mode than Data mode?
- Why aren't my clients seeing my MultiLine number as my caller ID?
- How do I update my MultiLine app?
- How do I find my MultiLine app version number?
- I reinstalled MultiLine, but lost my invitation. What should I do?
- Error: Current version is not supported, please upgrade to latest version from Play store/ App store
- Error: Invalid Company / Org ID. Please try again.
- Why am I prompted to "Press any key" when using Minutes mode?
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- I'm trying to send the client a message, but when I tap on the text field it won't let me enter anything. Why?
- My client accidentally rejected my opt-in request. What do we do?
- Why do I see “The contact hasn't responded to the opt-in request for more than 24 hours. You can try sending the request again.”?
- Why did I get the error message “Looks like this contact is already messaging with another MultiLine user. . .”?
- Why did a client receive the auto message “. . . We're not currently using this number to accept WhatsApp messages.”?
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- MultiLine for Intune says I need to install Company Portal, but I already have it?
- Can't email Support
- How to uninstall the Workspace/Company Portal
- I synced my contacts with an Exchange server, why don't I see any contacts in the list?
- I chose Native Contacts for my contact source, but my Contacts list is empty? Why aren't my contacts there?
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- How does MultiLine protect my privacy?
- What devices does MultiLine work on?
- Will I see missed calls when my Business Hours are set?
- Are picture messages I send and receive in MultiLine stored in my camera roll or anywhere on my personal device?
- Can a call switch from using WiFi to minutes during an ongoing call?
- Does MultiLine use my personal phone plan's minutes and data?
- Are picture messages I send and receive in MultiLine stored in my camera roll or anywhere on my personal device?
- How do I purchase a subscription for MultiLine?
- Will using MultiLine increase my personal mobile bill?
- Why does MultiLine request access to Contacts?
- Why does MultiLine request access to Location?
- How do I avoid roaming costs when I'm traveling for work?
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- If I set Do Not Disturb on my mobile, will it apply to MultiLine Desktop?
- If I set a Business Hours schedule on my mobile, does it apply to MultiLine Desktop?
- Can I upload my mobile MultiLine local contacts or native contacts to MultiLine Desktop?
- If I block a number on mobile, will the number be blocked in MultiLine Desktop?
- How can I get my local contacts back after switching to Exchange? Can I switch my email used?
- Can I change my ringtone in MultiLine Desktop?
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- Does MultiLine access my personal WhatsApp?
- Can all the messages I send and receive using the WhatsApp connector be recorded?
- Can I make a WhatsApp voice call, video call, or send voice messages in MultiLine?
- Do opt-in requests time out?
- What is my client's experience when we use the WhatsApp messaging connector?
- Can I WhatsApp between MultiLine users in the app?
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- Why is there a blue BlackBerry floating icon in the Movius app?
- When clicking a number to dial from BlackBerry Work, why does Movius switch to Blackberry Work and then again back to Movius?
- Can Movius for BlackBerry access contacts in the address book in the phone? Can I just go to the contact and dial through Movius for BlackBerry?
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- Create user permissions
- Managing Email Domain Restrictions for MultiLine Invitations
- Customize email invitations
- Customize SMS invitations
- Send MultiLine Invitations (Add users)
- Search users and view invitation status
- Move users
- Suspend a user
- Delete user and release, reserve, or forward calls
- Enable PBX phone for a user
- Enable Microsoft Teams for a user
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- Full E2E flow of WhatsApp Messaging Connector Enablement
- Register a Facebook for Business Account and complete business verification
- Submit brand information required to register Enterprise with Twilio
- Grant Twilio required permissions in Business Manager
- Requesting custom WhatsApp Messaging Connector Templates
- Arya: Providing Call Quality Feedback
- MultiLine Security
- Compliance FAQ
- Deployment FAQ
- How to join the MultiLine beta testing program
- What is your Privacy Policy and CPNI Policy?
- Where are the API Docs?
- Quick Start Guide: MultiLine Desktop
- Movius Hosting and Delivery Policies
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Cedar Server Release v. 4.14 Read on to learn what’s new with server and the Management Portal . Server Update Schedule The server update is planned for March 4, 2022 - March 6, 2022. Exact schedule for each server will be rel...
Banyan Release Notes | Server | February 2022
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Banyan Server v. 4.13 Release Notes Read on to learn what’s new with the M anagement Portal and server. Server Update Schedule Server updates are scheduled for February 11-12. Specific times for each server will be announced closer ...
Almond Release Notes | Server | January 2022
01/11/2022Movius
Almond Server v. 4.12 Release Notes | January 2022 These release notes cover our server release which bring new functionality to Management Portal and background updates for MultiLine apps. Server releases don't require end users to updat...
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