Find and use your invitation

Everything you need to get started will be sent to you in a MultiLine invitation. You can use it to start the activation process. 

Before you start:

If you're using MultiLine for Intune...

If you're using Movius for BlackBerry

  • You need to download and install the BlackBerry UEM used by your organization before you download any Work apps, including Movius for BlackBerry.

Get your invitation

  • Expect an invitation to be sent to your work email. Please don't reply to this email, as it is auto-generated.
  • Your invitation will contain a Download and Activate button, a QR code, and credentials for activating MultiLine manually. 

Sample Email below:


If you ever need to delete and reinstall the mobile app, you'll need this Password from the invitation to activate it. If you lose your invitation, request a new one from your IT administrator. 

You receive MultiLine invitations from your IT organization, not Movius. Movius cannot send you invitations.

Some users may receive one of these alternative invitations:

  • SMS invitation
  • Legacy invitation (email will only contain credentials and not a QR code)

You have multiple options for activating MultiLine on your mobile device:

  • If you are opening your email on your phone, tap the Download and Activate button. 
    • It will check if the MultiLine app is installed on your phone and begin installation if not. The activation process will begin immediately.
      Example Download and Activate button in invitation
  • If you are opening your email on your desktop or tablet, take out your phone camera and tap the QR code. Note: Not available for MultiLine for Intune.
    • It will check if the MultiLine app is installed on your phone and begin installation if not. The activation process will begin immediately.
    • If you've already downloaded MultiLine, you can also scan the QR code using MultiLine by opening the app and granting the Camera permission.
      Example QR Code in invitation 
  • If necessary, you can also activate manually by entering the details from your invitation. Click the Activate Manually link from the invitation or the first screen.  
    Details in the invitation required for "Manual Activation" method

How to complete activation

  1. Read about the permissions required for the app, then tap Proceed. Note: MultiLine does not upload, store, transmit, or sell your Contacts information. 

    Permissions screen
  2. Confirm in the next prompts (sent from your phone) that you will allow the permissions.
  3. A one-time PIN will be sent to your mobile device. Most of the time, this PIN will be auto-detected. Tap Activate to continue. Note: in the rare case that the PIN is not detected, try RESEND PIN or GET PIN VIA CALL
    Activation Screen

That's it! Your MultiLine number will display. Tap Okay, got it to continue.