Schedule business hours, set Do Not Disturb, and forward calls

Using the Manage Availability setting

Written By Samuel Grinis (Super Administrator)

Updated at June 23rd, 2020

You can set your availability for calls to your MultiLine number using the Manage Availability setting. 

  1. Click the menu icon ⋮ in the upper right-hand corner.
  2. Click Settings.
  3. Select Manage Availability.
    • Do Not Disturb: Tap on Do Not Disturb to enable it. Tap again to disable it. When enabled, all the calls will be sent directly to your MultiLine voicemail. 
    • Call Forwarding: Tap on Call Forwarding to enable it. Enter the forwarding phone number and then tap Save. Anytime someone calls your MultiLine number it will automatically forward the call to the specified number. Your MultiLine phone will not ring or receive the call.
      Note: The forward function WILL NOT work if you enter your primary device’s number as the call forwarding number. 
    • Business Hours: Use the sliders to set the hours you're available on your MultiLine number. Any incoming calls that are received outside those set hours will automatically be forwarded to your MultiLine voicemail.


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